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Power Platform Community / Forums / Power Automate / Moving email from shar...
Power Automate
Suggested Answer

Moving email from shared inbox to a subfolder in a different shared inbox.

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Posted on by 6
We currently have a shared inbox 1 where we receive all of our invoices from vendors. We have a second shared inbox 2 with subfolders that we use to store all completed emails. 
 
I want to be able to move an email received in the first inbox to a subfolder in the second inbox based on which vendor it is from. I have set up a flow where I am able to correctly identify the folder ID of the subfolder that I want to sort the email into. However, since the subfolder is in a different inbox than where the original email was received, if I put inbox 1 in the red field below, I get an error message that the Item (subfolder) doesn't belong to the targeted mailbox (1). If I put the inbox 2 in the red field below, I get an error that the Item (message) doesn't belong to the targeted mailbox (2).
 


I tried doing an HTTP POST request to move the email with the destinationID being the subfolder ID in inbox2 and the red field being the email for inbox 1, but it essentially gives the same error result as the above. Are there additional parameters that I can add to the Body below that can specify the target mailbox where the subfolder exists, instead of searching the mailbox used in the URI?

 
Is it possible to move emails from one shared inbox to a subfolder of a different shared inbox? I would move the subfolders that we currently have into the same inbox, but there is such a high volume of folders and emails that it would take ages to complete.
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  • Suggested answer
    Michael E. Gernaey Profile Picture
    53,433 Super User 2025 Season 2 on at
    Hi
     
    You have to either forward to send it to that account, then have it grab it from there when it gets there.
     
    There are some other... well.. i don't consider usual ways, you can do it too, but understand this is a security boundary.
     
    You can instead, Create another email and Attach this email to THAT and put something in the subject, that another flow for inbox 2 account,
    can grab it, parse it and automatically put it in the right subfolder.
     
    That is what I would do.
  • AD-20081741-0 Profile Picture
    6 on at
    @FLMike I appreciate you taking the time to answer. Unfortunately, your suggestion wouldn't move the original email out of the shared inbox which is what I need. 
     
    My only solution may be to create new Outlook folders in the shared inbox that receives the email so that the flow will run properly. I was trying to avoid having to do this due to the volume of folders that would need to moved/created, but it seems like the only option.
     
    Thanks,
  • VictorIvanidze Profile Picture
    13,073 on at
    No way to do that using the Power Automate. You can create an Outlook add-in though.

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