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I'm the GA for my tenant. Never had an issue creating environments before today. Only able to create Trial environment. Each time I try to create a Production env, I get the following error.
How do I troubleshoot this?
Thank you!
Hi @seadude ,
To create a new instance within same tenant minimum 1GB capacity is required.
Please check the available capacity in your tenant from Admin->power platform. Please verify the sample screen shot. If you think database capacity can be obtained be clearing unwanted logs you can do it. Else you can always purchase additional capacity.
Please try to do few changes to reserve some capacity in existing environment.
Refer the attachment.
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Devi
Thanks for the reply. If the customer chooses pay as you go plan will that allow a new environment if we have more than 1Gb of database space left? if we have enough DB space to create the environment and we don't plan to use the DB do we need the additional capacity licences?
Hi @WorTony
Your summary is not quite correct. What enables you to create a new environment is to have at least 1GB of database capacity available. There are multiple ways you can get additional database capacity but you do need to have at least 1 Power Apps license first. The easiest way to get additional capacity is to purchase a Power Apps per User license as the first one in your tenant comes with 10GB of database capacity. Power Apps per User licenses only come with 250 MB of database (if I remember correctly).
Once you have at least one Power Apps license then you can also add Database capacity as a Capacity Add-on license.
I hope that makes sense.
Thanks for the reply - to summarise to see if I'm correct in what I'm reading.
You can't create a Sandbox or additional Production environment, even if you don't intend adding CDS support to those new environments, unless you have an additional licence? That licence can be a Power Apps per User or Power Apps per App licence but you must have one or the other.
If you go with the Power Apps per User licence, does everyone who wants to use apps in that environment need that licence or is it just the environment maker?
TIA
Tony
Hi @SalmanShafi ,
You cannot create a new sandbox or production environment if you don't have at least 1GB of available database capacity. The E3 licenses that you have do not come with database capacity so that is why you see 0 as the capacity available.
To be able to create a new sandbox environment you need to have a premium Power Apps license that will give you over 2GB of capacity (since you have used just over 1GB already). I recommend that you purchase a Power Apps per User license as the first of these licenses automatically adds 10GB database capacity to your tenant. Compare this to a Power Apps per App license which only comes with 50MB of database capacity.
If license cost is an issue then you could look at getting a Developer environment instead. https://docs.microsoft.com/en-us/powerapps/maker/developer-plan
I suggest you get your Power Apps developer to sign up for the new'ish Developer license, it's free and allows them to create a new separate environment which has full (premium connectors) capability, but can not be used for production.
Have a look HERE.
Hi @SalmanShafi ,
That's correct - each environment requires 1GB of Dataverse capacity regardless of whether all apps are using a standard connector or not unfortunately.
There are two ways of purchasing the capacity through the M365 Admin centre:
1) Purchase just the Add-on
2) Purchase a user licence (either per app per user or per user) which will automatically grant you additional capacity. Please note that per app licence (which is $5 per month) must be assigned to a specific environment so you will only be able to create one additional environment with this licence.
Most businesses tend to go with option 2 simply because it's cheaper if you are only planning to continue using standard connectors such as SharePoint etc.
Hope this helps 😊
Hi @HSheild
I am getting regular warning email for Out of Database capacity in Powerapps .
Details:
E3 : 15 license
Powerapps : more than 10 canvas app using sharepoint as datasource
I was trying to create sandbox development environment in powerapps admin center , it failed and below mentioned messages is shown.
"This environment can't be created because your org (tenant) needs at least 1 GB of database capacity."
When I checked the database capacity it shows zero for default environment also.
Could you please explain why it shows zero database even for default environment.
We only have 1 user who develops powerapps and all other users just use it .
Do we require any powerapps Premium license for developer other than Office E3 license.
Could you please explain the license we require ?
Welcome to the default.
You have no capacity allocated at all, presumably because you have no Power Apps/Automate Premium licenses, or any Dynamics 365 licenses.
Your default environment already uses 1Gig, so you're already over your allocation.
You should be able to create Trial environments, but they will only last for 30 days.
You should be able to request the new Developer license, but this is only for non-production work.
Hope that helps.
Craig
Facing an issue "your organization (tenant) is over capacity", but in console, their is empty file and logs. If files and logs are empty then how is it possible to showing Database storage is over capacity.
Kindly help me out to solve this issue, Please find an attachment for reference.
Regards,
Ashish
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