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Power Platform Community / Forums / Power Automate / Flic button issue in Flow
Power Automate
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Flic button issue in Flow

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Posted on by pNabin 249

Hi,

Tried to run flow when Flic button is pressed following the blog:

https://docs.microsoft.com/en-us/flow/flic-button-flows

Steps I have taken:

  1. Connect the flic into the iphone app. It works fine with iphone app.
  2. Added Microsoft flow on Click.
  3. In Flow, Add when Flic button is pressed:

Flic button in flow.png

4. When I click on Flick button, it gives following error before the flow steps started. It's throwing bad gateway error as:

Flow error.png

 

 

Any ideas where I am doing wrong?

 

Thanks,

Nabin

 

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I have the same question (0)
  • v-yamao-msft Profile Picture
    v-yamao-msft on at

    Hi @pNabin ,

     

    Error code 502 means that the failure is temporary or transient. Please try to click Resubmit to try the flow run again.

     

    Please check the following doc for a reference:

    https://docs.microsoft.com/en-us/flow/fix-flow-failures

     

    If the issue still exists, please feel free post back.

     

    Best regards,

    Mabel

     

  • pNabin Profile Picture
    pNabin 249 on at

    Hi @v-yamao-msft ,

    It doesn't reach to the Flow History stage so I don't have resubmit option available. I assume it failed prior that so no flow history is found as in screenshot.

    FlicErrorinFlow.png

    And, the flic app in phone throws the error: Microsoft Flow: Request failed: internal server error(500)

     

    Thanks,

    Nabin

  • v-yamao-msft Profile Picture
    v-yamao-msft on at

    Hi @pNabin ,

     

    What’s your current situation?

     

    I have just made a test on my side, before staring the flow, the error message you mentioned not occur.

     

    If the issue still exists, please feel free post back with a URL to your flow.

     

    Best regards,

    Mabel

     

  • Verified answer
    pNabin Profile Picture
    pNabin 249 on at

    Thank you @v-yamao-msft ,

     

    After you said there's no issue from your end, I did the following steps and it resolved the issue:

    1. Update the flic app in iphone.

    2. Remove existing flic connection and added new one.

    3.Remove the Flic trigger action in Flow and add new flow trigger action.

     

    This solved the problem.

     

    Thanks,

    Nabin

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