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Mobile App - Issue with Gallery not showing on mobile

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Posted on by JohannaM

I am currently having an issue with Galleries not showing on Mobile App.

Working correctly on browser but from the 26th February 2020, apps that were working correctly on both Android and IOS suddenly stopped working.

Has anybody experienced the same issue.

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Building Power Apps

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WarrenBelz 156,386 Most Valuable Professional on at

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Hi @JohannaM ,
Are you referring to galleries in total or pictures from galleries?
I can't help you with the first one (ours are still working perfectly), but I possibly have a solution for the second.

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JohannaM 42 on at

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Hi @WarrenBelz

Thank you for your reply it is galleries in general, i don't have any picture in my gallery, they are items in a SharePoint list.

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eka24 20,925 on at

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If the gallery is linked to a collection, then check the datasource connection. it could be connection issue (Also check internet connection)

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Community Power Pla... Microsoft Employee on at

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Im having this same issue. I've tried everything I can think of with no solution.

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WarrenBelz 156,386 Most Valuable Professional on at

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@Anonymous How is the picture stored in the list - long text field or attachment?

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Community Power Pla... Microsoft Employee on at

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It’s not an image. It’s the entire gallery. It doesn’t load in iOS.

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WarrenBelz 156,386 Most Valuable Professional on at

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OK @Anonymous ,
As a test, load the app on an Android device and see it it shows there. If so, it is version issue.
Also is there anything special about the gallery (is it Flexible Height) and also are the app dimensions set for the iOS device or does it have to scale to fit?

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Community Power Pla... Microsoft Employee on at

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Nothing special. Default phone settings.

Tried a couple different versions of iOS. Latest PowerApps version.

It’s weird. It seems to work for some people and not for others.

I’ll test it on Android when I return to work on Thursday.

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JohannaM 42 on at

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I have managed to resolve my issue.
It was due to the mobile app not creating a connection correctly to my sharepoint list.
I went into the details section of my app within power apps on my mobile devices and switched the connection this resolved the issue on both iOS and android. Hope this helps.

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Community Power Pla... Microsoft Employee on at

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I will create a new user and connection and see what happens.

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