web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Automate / When a new email arriv...
Power Automate
Unanswered

When a new email arrives in a shared mailbox (V2) triggers only after 5 minutes

(0) ShareShare
ReportReport
Posted on by rbn_nue

Hi Folks,

 

I'm trying to use When a new email arrives in a shared mailbox (V2) trigger in power automate. I noticed that the flow does not trigger immediately and takes 4 to 5 minutes to start the flow. Is this by design? If I use "When a new email arrives (v3)" trigger, it triggers immediately. 

 

Below are the list of licenses assigned to my account:

 

rbn_nue_0-1660656499239.png

 

rbn_nue_1-1660656515298.png

 

Categories:
Building flows
I have the same question (0)
  • VictorIvanidze Profile Picture
    VictorIvanidze 13,060 on at
    Re: When a new email arrives in a shared mailbox (V2) triggers only after 5 minutes

    It seems that's by design. 

  • Verified answer
    v-yujincui-msft Profile Picture
    v-yujincui-msft on at
    Re: When a new email arrives in a shared mailbox (V2) triggers only after 5 minutes

    Hi @rbn_nue ,

     

    Here is a link that might help you. 

    https://docs.microsoft.com/en-us/power-automate/triggers-troubleshoot#theres-a-delay-before-my-trigger-fires 

    vyujincuimsft_0-1660814976439.png

     

     

    Best Regards, 

    Charlie Choi 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Welcome to the Power Platform Communities
Forum hierarchy changes are complete!
Season of Giving Solutions is Here!
Explore Copilot Studio Forums, Blogs & Galleries!

Quick Links

Forum hierarchy changes are complete!

In our never-ending quest to improve we are simplifying the forum hierarchy…

Ajay Kumar Gannamaneni – Community Spotlight

We are honored to recognize Ajay Kumar Gannamaneni as our Community Spotlight for December…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Power Automate

#1
Michael E. Gernaey Profile Picture

Michael E. Gernaey 462 Super User 2025 Season 2

#2
Tomac Profile Picture

Tomac 456 Moderator

#3
abm abm Profile Picture

abm abm 243 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Share your ideas and struggles with building Power Automate flows!
Survey: Power Automate mobile app
How to Ask for Help with Your Power Automate Workflow
Flows are not visible for users who sign in with their personal accounts
Start and wait for an approval action
Restore a deleted flow
List of actions cheat sheet for Power Automate Desktop
Question for everyone : How are you using Create Text GPT in AI Builder?
Welcome to the Power Automate forum!

Product updates

Microsoft Power Platform Community release plans