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Power Platform Community / Forums / Power Automate / Trigger works periodic...
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Trigger works periodically

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Posted on by 2

I have a flow that is set to send an email when a file is added to a specific folder using the trigger "when a file is created or modified in a folder." Sometimes it works and sometimes it doesn't and I can't figure out why.  The run history has only successful statuses, but not every file added to this folder has been sent via an email. No errors. Any advice welcome!

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  • v-bofeng-msft Profile Picture
    Microsoft Employee on at

    Hi @KBeckerman :

    "when a file is created or modified in a folder" is a polling trigger , it means the trigger will periodically check for updates over an interval.

    vbofengmsft_0-1644550339830.png

    As you can see, its default polling interval is 1 minute. So you only need to wait for a while, the flow will be executed automatically.

    If after wait for a while and then you find that the flow is still not triggered, I suggest you create a support ticket for professional assistance following the below procedure. 

    Get Help + Support - Power Platform | Microsoft Docs 

    Best Regards,

    Bof

  • v-bofeng-msft Profile Picture
    Microsoft Employee on at

    Hi @KBeckerman :

    "when a file is created or modified in a folder" is a polling trigger , it means the trigger will periodically check for updates over an interval.

    vbofengmsft_0-1644550339830.png

    As you can see, its default polling interval is 1 minute. So you only need to wait for a while, the flow will be executed automatically.

    If after wait for a while and then you find that the flow is still not triggered, I suggest you create a support ticket for professional assistance following the below procedure. 

    Get Help + Support - Power Platform | Microsoft Docs 

    Best Regards,

    Bof

  • KBeckerman Profile Picture
    2 on at

    Thanks for the help, though I did already check that the recurrence interval is 5 minutes and documents are definitely in there for longer than that. I also do not have access to the support you mentioned. Any community help would be welcomed! Is this just some strange bug with Power Automate?

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