Power Platform Community Forum Thread Details

Hello,

Need some help!

I have a flow that I created based on one that I found online.

Background information:

Its an approval flow, that is triggered via a "button" that has been clicked is sharepoint (for the selected item)

The flow then takes all of the approver's comments, response, and puts it in a nice HTML table, that is then placed back in the sharepoint row. Once the approval steps are complete, it sends an email to the original creator, notifying that their request has been approved. works nearly perfect!

Issue

When I have multiple approvers, each approver will get multiple email notifications.

I did figure out what is triggering these duplicates.

In this example, I will assume there are 3 approvers.

The flow gets triggered, approval starts, and each approver gets 1 email notification.

Nothing else will happen, until one of the approvers, actually goes and approves the request (in power automate). This one single approver responding to the approval, is what triggers another email notification to all 3 approvers.

Then when another approver responsds to the request (in power automate), this will trigger another email notifications, to all 3 approvers.

Any thoughts I why this is happening, and how to fix?

There is also a reminder functionality in the flow, but that seems to be working fine, and can be turned off easily.

I have attached the screenshots of the flow.

any help is greatly appreciated!!

JJB

Categories:

Building flows