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Not able to chat with pva in teams but works in web. Help please.

Posted on by 9

It not recognizing any topics

vikramiiitmc_0-1700644293098.png


In web

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  • RichardGE Profile Picture
    RichardGE 6 on at
    Re: Not able to chat with pva in teams but works in web. Help please.

    for me it works in the "old" teams client, but if the user uses the "new" teams client all the generativeAI topics fail. Seems odd but consistent for me. Hope it helps someone. 

  • vikramiiitmc Profile Picture
    vikramiiitmc 9 on at
    Re: Not able to chat with pva in teams but works in web. Help please.

    Create different bot and integrate with team it will work. I created a different bot it worked.

  • markyo Profile Picture
    markyo 10 on at
    Re: Not able to chat with pva in teams but works in web. Help please.

    @Diganta ,
    i am experiencing the same issue,
    when using the test copilot flow all works as expected,

     

    however when trying to use the bot through teams,
    it fails to provide answer and after several tries give the generic meesage

    markyo_0-1701810962309.png

     




     

  • Diganta Profile Picture
    Diganta on at
    Re: Not able to chat with pva in teams but works in web. Help please.

    Please ensure you are using Add a chatbot to Microsoft Teams instead of using PVA Teams app (doesn't support GenAI features) in Microsoft Teams.

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