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Hello Community,
I have a PVA and I would like to retrieve user information, such as Id, email etc. who have triggered the topic.
Currently the analytics page do not show who and which users has used the chatbot.
Is there a way to achieve this?
I have already referred:
and
https://docs.microsoft.com/en-us/power-virtual-agents/analytics-overview
Any help is appreciated.
Not sure if this will help, but here's an article on how to create your own custom analytics for PVA bots. Custom Analytics solution for Power Virtual Agents | Microsoft Power Virtual Agents
I believe those are the in-built dashboards by MSFT not sure if they can be customized.
Hi @Shujaath_Khan ,
Thank you for your message.
I would like to see user information in Analytics page:
Can this be done?
Which channel your bot would be living in?
{bot.UserDisplayName}
If you're publishing only for ms-teams here is the link you can try : https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Community/Getting-User-Details-To-Use-In-Power-Virtual-Agents-In-Teams/ba-p/744934
Also you can integrate Authentication,
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