web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Automate
Suggested Answer

Power Automate Error

(7) ShareShare
ReportReport
Posted on by 72
Hello!  I can no longer see my flows.  Instead, I get an error that says "an error occurred while communicating with the cloud services.  make sure that access to the required cloud services aren't blocked and try again" (screenshot attached below) I have no idea what happened, but this error appears at every machine I try to log into.  I've been using PAD every day for weeks without a problem and then today, this.  Has anyone else experienced the same issue?
10-01-24i.jpg
I have the same question (0)
  • Suggested answer
    Deenuji_Loganathan_ Profile Picture
    6,250 Moderator on at
    Hi,
     
    Please refrain from opening the Power Automate Desktop app immediately after logging into your system, as some cloud services require time to initiate. It's advisable to launch your PAD after few minutes.
     
    If it's still not functioning, attempt to restart your system and try again after another five minutes. If the issue persists, reinstalling the Power Automate Desktop app may sometimes resolve the problem.
     
    Thanks,
    Deenu
  • Scott Cassin Profile Picture
    72 on at
    Unfortunately, that did not fix the issue.  When I open up PAD, I immediately get met with an error that says "OneDrive error  An error related to OneDrive occurred."  I can log into OneDrive with no problem, so I have no idea what is going on here.
  • CU12100917-0 Profile Picture
    6 on at
    I am experiencing the same issue in Japan.
  • JasonTran4000 Profile Picture
    23 on at

    I am also experiencing difficulties accessing my Power Automate flows. While I can access OneDrive with my Hotmail account , I am unable to load my flows within the Power Automate environment. I have attempted logging out and back in with my Outlook account, and i don't have that issue.

    I suspect there may be an ongoing issue with the Microsoft server or maybe something relate with Hotmail maybe..

    In the meantime, to run the flow, you can recover it from your local files. This involves navigating to the following directory:

    C:\Users\{user}\AppData\Local\Microsoft\Power Automate Desktop\Console\Workspace

    Please note that loading the recovered flow may take some time.

  • CU12100917-0 Profile Picture
    6 on at
    I also couldn't access it with my Hotmail account, but I was able to access it after creating an Outlook account.
     
    Please tell me how to restore the flow from local files. 
     
    I was able to find the folder with the created flow at the following path:
    C:\Users\{user}\AppData\Local\Microsoft\Power Automate Desktop\Console\Workspace
     
    After that, I tried placing the folder in the following path under the OneDrive of my Outlook account, but it didn't work. Is there a way to import it into Power Automate?
    My Files > Apps > Power Automate Desktop For Windows
  • CU14100018-0 Profile Picture
    2 on at
    2日前から同じような状況となっています。
    急にフローが作成できなくなり、以前作成したフローも見えず、エラーメッセージが表示されています。
    何か手が無いか、試行錯誤していましたが、挙句の果てにはホーム画面にまでも到達できなくなりました。
    助けてほしい。
  • JasonTran4000 Profile Picture
    23 on at
    it will at least get some of flow from local machine. but for the cloud file. I still not find the way to get it to work yet.
  • CU15101302-0 Profile Picture
    2 on at
    Same problem here. Acessing my power automate account in the browser, when you click in the account icon reveal an ? icon. Can't acess all my flows.
     
  • Scott Cassin Profile Picture
    72 on at
    Thank you, JasonTran4000, for your continued work on getting something to work.  I have confidence that we will figure this out!  Meanwhile, I have someone from Microsoft OneDrive support looking into the issue from their end, although it's looking more and more like it's a PAD issue.
  • JasonTran4000 Profile Picture
    23 on at
    Scott Cassin. I able to login to my hotmail account just today. but all my flow is gonna. do you able to login ? and check if your flow still there? Thanks

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Users!

Kudos to our 2025 Community Spotlight Honorees

Congratulations to our 2025 community superstars!

Leaderboard > Power Automate

#1
Haque Profile Picture

Haque 589

#2
Valantis Profile Picture

Valantis 328

#3
David_MA Profile Picture

David_MA 284 Super User 2026 Season 1

Last 30 days Overall leaderboard