Power Platform Community Forum Thread Details

I need Microsoft to weigh in on this and let us know how to proceed. I have a simple flow to check if a user has an Automatic Reply message enabled on their email account. I will describe below the scenario where it works as expected and where it is throwing an error. The flow is being run by a SERVICE ACCOUNT that has been working well for all other flows.

Scenario 1: Flow runs as service account and checks get mail tips for its OWN email address (ServiceAcct@Testing.com)

All checks run with no problem and when Auto Reply is turned on with a message, the message is displayed as shown below

{
"mailboxFull": false,
"externalMemberCount": 0,
"totalMemberCount": 1,
"deliveryRestricted": false,
"isModerated": false,
"maxMessageSize": 62914560,
"emailAddress": {
"name": "",
"address": "ServiceAcct@Testing.com"
},
"automaticReplies": {
"message": "<div>\r\n<div style=\"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)\">\r\nI'm away</div>\r\n</div>",
"messageLanguage": {
"locale": "en-US",
"displayName": "English (United States)"
}

Scenario 2: Flow runs as service account and checks get mail tips for ANOTHER user's email address (anotheruser@testing.com)

All checks provide results EXCEPT for Automatic Replies
The error comes back as "Proxy web request failed"
The error comes back regardless if the auto reply is on or off
See the full results below

{
"mailboxFull": false,
"externalMemberCount": 0,
"totalMemberCount": 1,
"deliveryRestricted": false,
"isModerated": false,
"maxMessageSize": 51200000,
"emailAddress": {
"name": "",
"address": "anotheruser@testing.com"
},
"automaticReplies": {},
"error": {
"message": "Proxy web request failed. ",
"code": "NoError"
}

It looks like this used to work in the past according to other posts. Why is it no longer working for anyone? When will this be fixed?

Categories:

Building flows