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Power Platform Community / Forums / Power Automate / Power Automate won't s...
Power Automate
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Power Automate won't send email to M365 group or Mailed enabled group.

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Posted on by 14

I am trying to get power automate to send a email to either a m365 group or a mail enabled group. 

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  • ScottShearer Profile Picture
    25,290 Most Valuable Professional on at

    @TDaniels 

    You should be able to use the Send an Emil (Office 365 Outlook) action to send an email to any valid email address.

    Are to able to open Outlook and successfully send an email to the groups you mention?

     

  • TDaniels Profile Picture
    14 on at

    Thank you Scott, I am able to send an email from Outlook and it works fine. But when I put that same Email group in the Approval Power Automate no one in the group gets the email. 

  • ScottShearer Profile Picture
    25,290 Most Valuable Professional on at

    @TDaniels 

    Can you post a screen shot of your Flow including the send an email action in design view?

    Also, can you post a screen shot of a completed run of your Flow?

    Can you check your sent email folder?  Does the sent email appear there?

  • TDaniels Profile Picture
    14 on at

    TDaniels_0-1701448521099.png

     

    I've tried to manual enter the mail enabled group email in the email address field and it still won't send any emails. It will send emails to regular email accounts. 

     

    TDaniels_1-1701448646246.png

     

  • ScottShearer Profile Picture
    25,290 Most Valuable Professional on at

    @TDaniels 

    Sorry - I thought that you were sending an email. I see now that you are referring to an Approval email.

    Using a group for the approver has some limitations.  Here is a link where you can go to verify that your groups are set up properly.

    It may work better for you to loop through the group members and append the email addresses to a string variable that is semicolon delimited. Then use the variable as for the approver.

     

     

     

  • TDaniels Profile Picture
    14 on at

    Can you point me to any online steps to "loop through the group members and append the email addresses to a string variable that is semicolon delimited"? Or do you have the steps on hand? 

  • ScottShearer Profile Picture
    25,290 Most Valuable Professional on at

    @TDaniels 

    I will provide an example later today.....

  • TDaniels Profile Picture
    14 on at

    Ok thank you so much! 

  • Verified answer
    ScottShearer Profile Picture
    25,290 Most Valuable Professional on at

    @TDaniels 

    Here is an example using and Office Group.  You will use the variable for the approver in the Approval action.

    If your group is an Azure (Entra) AD group, do the same thing but use a Entra AD Get Group Members action instead of the Office 365 Groups List Group Members action.

    image.pngimage.png

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