email from power apps - 404 error

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Posted on by Yblair1

I am trying to send an email from a power app form and keep returning a 404 error.

REST API is not supported for this mailbox.

Is this something I can overcome, or has my employer curtailed functionality.

Thanks Yvy

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Building Power Apps

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RezaDorrani 12,143 on at

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Hi @Yblair1

PowerApps send email requires an exchange online license for the logged in user

Regards,
Reza Dorrani

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly

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v-yutliu-msft on at

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Hi @Yblair1 ,

Please check these points:

1)Does your account have license of using Outlook connector?

2)Did you enter right credentials?

3)Did you connect with Office365 Outlook successfully?

4)Does you have access to an O365 mailbox that has the REST API enabled?

Here are some similar issues for your reference：

https://powerusers.microsoft.com/t5/Using-PowerApps/rest-api-is-not-yet-supported-for-this-mailbox/m-p/98095

https://powerusers.microsoft.com/t5/News-Announcements/Error-in-Connecting-Office-365-Outlook/m-p/241070

https://powerusers.microsoft.com/t5/General-Discussion/Mailbox-Not-Enabled-for-RESTAPI/m-p/240710

Best regards,

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Community Power Pla... on at

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Hi @Yblair1 how are you progressing with this? Were the above replies helpful?

@Anonymous

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Yblair1 19 on at

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Thank you Reza - that's the problem. I thought I was going mad.

Y

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Yblair1 19 on at

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Thank you Phoebe,

I checked and we don't have these licenses at present. I have requested them, and will see what happens.

Thanks again

Y

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Yblair1 19 on at

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Apologies for the tardy response - yes both replies got the to issue straight away.

Thanks for your help.

Y

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