email V3 shows no error but do not send email

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Posted on by matemz

Dear All,

I built a very simple v3 email send flow, triggered by a new item created in a lists app.

It worked fine yesterday when tested. Today it shows all fine in the run history, but the actuals emails are not sent.

Even if I run a test from the flow it is running perfect in 1 sec but the email is not received.

Any idea why the emails are not received and why the flow says it is all fine, no error?

I have other email flows working fine in the meantime.

Thanks,

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Using flows

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Tristan_D 400 on at

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Hi @matemz !

Could you please share a screenshots of both the action working but not sending the mail and the one working and sending it ?

Thanks.

T

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matemz 10 on at

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this it the one showing no error but not sending the email:

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matemz 10 on at

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this one is perfect:

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Tristan_D 400 on at

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Thanks @matemz ,

Can you open the executed flow (tested) and check what is returned in the send mail action ?

T

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matemz 10 on at

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please see attached

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Tristan_D 400 on at

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Can you please send the output of the trigger and the input of the send mail action 😉 ?

T

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matemz 10 on at

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is this the one you mean?

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Tristan_D 400 on at

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This one :

And that one :

Thanks.

T

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matemz 10 on at

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2nd one attached, the1st one is 250 lines and has many details I cannot share/remove. Any specific part needed?

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Tristan_D 400 on at

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No worries @matemz .

Can you share a screenshot of the mail action please ?

Also, is it a requirement to use the mail connector instead of the "Office 365 Outlook" one ?

At the moment, Microsoft is returning this message on the flow :
"The Mail connector is currently restricted for new tenants. Microsoft is working on enabling this connector. In the meantime, please consider using alternatives like Office 365 Outlook, Gmail, SendGrid connector instead."

Are you having this message appearing on the "Run Detail" panel ?

T

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