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Power Platform Community / Forums / Power Automate / Is Power Automate the ...
Power Automate
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Is Power Automate the best solution to automate scheduling in a hospital within Outlook Calendar?

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Posted on by 8
Hello everyone! I should start by saying I'm not experienced with Power Automate at all, neither am I a developer or IT person - so assume you're talking to someone who needs a lot of hand-holding. :) I'll try to be brief:
 
I work for a hospital, so I'm a bit limited in the software options I have. One of our nurses wanted to know if there is a way to have Outlook Calendar assist her more proactively in scheduling events according to patient profiles. Every day this nurse categorises the patients she has to visit with her team in one of four profiles. Each profile implies scheduling those visits with more or less urgency, and more or less often. What she wants is a way to tell Outlook calendar "I have a patient with Profile X.", and have it automatically find and suggest the earliest and most appropriate available slot on her calendar to schedule a visit.
 
I told her I didn't know how much easier we could make it than her looking at the calendar an scheduling things manually, but that I would to learn if there was anything we could try. That's how I ran into Power Automate. What do you think? Conceptually, could Power Automate do something like this?

Thank you!
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  • Verified answer
    Michael E. Gernaey Profile Picture
    53,974 Moderator on at
     
    So... Yes, no, sort of.
     
    Realistically this is more of a Copilot Agent or Azure BI, Ai Builder etc type of thing.
     
    It is possible using Power Automate as it can call any of these and they would do the real work. Or just build an agent and then Agent Flows inside of it. Then you can describe what you want in natural language and you have a much better shot at really doing it.
     
    Power Automate OOB just itself is not really meant for this and would be convoluted and a pain to attempt to do. People do people have, but people like yourself should look at Agents instead.
     

    If these suggestions help resolve your issue, Please consider Marking the answer as such and also maybe a like.

    Thank you!
    Sincerely, Michael Gernaey
     
     
  • Atlantean Profile Picture
    8 on at
    Thank you so much @Michael E. Gernaey, I guess I'll look into Copilot Agents! Do you have any places to start learning about it that you'd recommend (besides the official Copilot Studio page)?

    Thank you again!
  • Verified answer
    Michael E. Gernaey Profile Picture
    53,974 Moderator on at
     
    Yes I would look at a couple of things here are some links.
     
     
    Power Up Program | Build confidence for the AI-first workplace (click Join Now) watch some of the videos. Myself and several others here are Champions in the programs and do live sessions for help etc.
     
    Also go here
     
    And check out the Microsoft 365 Copilot and Microsoft Copilot Studio ones
     
    Hope this helps some :-)
     
     
     
  • Michael E. Gernaey Profile Picture
    53,974 Moderator on at
     
    Apologies I meant to add a couple more before.
     
     
    Also, duh me, please check out the Women in Power Platform, I also mentor women there, and they are starting again in January and its a wonderful program.

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