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Getting error The file is locked for shared use by when updating the file properties

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Posted on by neeraj_bharati

Using Microsoft Flow, I am trying to set default value in a metadata column "Column_1" from a sharepoint OOTB "Created By" column whenever a new item created in a document library. Document library has certain content types associated so when I create a new document by choosing a content type, the Office online opens the document in Edit mode.

I am getting below error when I try to update column "Column_1" using "Update file properties" action

Error 423: The file <filename.xlsx> is locked for shared use by <email id>. clientRequestId:<xxx> serviceRequestId:<xxx>

How can I check the status of the file if locked or not? Any help is much appreciated.

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v-yuazh-msft on at

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Hi @neeraj_bharati,

The error message told that the file is locked for shared use so you couldn't run the flow to Update the file properties

I afraid that there is no any way you could check the status of the file if locked or not currently.

Please check and see if the following article would help in your scenario:

https://support.microsoft.com/en-sg/help/313472/the-document-is-locked-for-editing-by-another-user-e...

Please make sure the file isn't locked and no anyone have opened the file when you run the flow update file properties.

Best regards,

Alice

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neeraj_bharati 19 on at

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Thanks Alice for your reply. My flow is required to kick off automatically when-ever a new file is created in the documnet library, so I needed a way to check the lock status. Since the file is created using "New" and the selecting a content type, the file gets opened in Edit mode and thus locked at that point of time. The "Update file properties" was working fine until last friday (June 15th) but not now it is failing with error I mentioned in my original post. Has something changed in "Update file properties"

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DrewChen 4 on at

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Hi there,

The same thing happened to me. Up until July 16, 2018, my flow ran with no errors (it does the same thing as described by the original poster neeraj_bharati. Now it also throws "The file [...] is locked for shared use by [user]...". Any ideas? Thanks!

Andrés

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Ase_Stromsrud 12 on at

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I have the same problem. I create a document from content type. It opens in the web browser and I can edit the document. The Flow initiates when document is created and in the flow I want to update the properties of the document with a new value. I get the locked by user error.
When I try to rerun the flow afterwords It works great.
How can I make this scenario to work?

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Community Power Pla... on at

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I'm in the same scenario, I've tried creating a big nasty do-after sequence that loops if it cna't update the file because of lock, never seems to work consistently because it bugs the file out to where it doesn't unlock for like 24hours, cannot find a legitimate way to make document approvals work if it has to update a column on the document.

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Community Power Pla... on at

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Hello, I get this same error on my flows and it comes up over 50% of the time making Flow unusable.

I need to be able to update columns and sometimes move files as a part of our flows and this "file is locked for shared use" causes the flow to fail at any update file properties or copy file step.

Are there any ways to solve this error or work around it?

Also, is there a way to set up a loop to keep trying until the file unlocks it self?

Thanks!
Silvana

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Community Power Pla... on at

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I'm getting this same issue when updating a file.
Still looking for a workaround

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Alvarocarmona 18 on at

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Same problem to me. I have a flow working every hour. The process is like this:
1 New mail with excel arrives.
2 Take the file and create a new file in one drive with attach content. Same target file every run to update the file.
3 Create table for this file
4 Get Rows
5 Update rows in PBI Streaming report

It gets stucked because the file is locked when I try to get the rows (4 step) at first run. The next Run (1 hour later) it gets stucked at create File (2 step). The next one again at step 4....

How can be the file locked for more than 1 hour!!

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efialttes 14,756 on at

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Hi @Alvarocarmona

I guess everytime you create a new excel file you reuse the same fileName ('same target file') in order to get the Excel actions work, right?

If so, I am experiencing the same problem in Sharepoint.

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apples 11 on at

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@v-yuazh-msft wrote:
Hi @neeraj_bharati,

The error message told that the file is locked for shared use so you couldn't run the flow to Update the file properties
I afraid that there is no any way you could check the status of the file if locked or not currently.

Please check and see if the following article would help in your scenario:
https://support.microsoft.com/en-sg/help/313472/the-document-is-locked-for-editing-by-another-user-e...

Please make sure the file isn't locked and no anyone have opened the file when you run the flow update file properties.

Best regards,
Alice

Thanks for the suggested article. We have the same issues where Flow cannot update meta data associated with the review process if anyone happens to have the document open in their browser.

Is there any other solution/workaround where we can check if the document is locked at all before we trigger the flow.

We purposely disabled checkout so people can co-author documents but this is now causing huge problem within the business.

Thanks
Aegir

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