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Power Apps - Building Power Apps
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PowerApps rear camera not working with Samsung Tab S9

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Posted on by 2
 
I have a singular case, I have an app developed to work using the camera
The first issue is that the app opens the front camera instead of the rear one. This happens only using the Samsung Tab S9 (it works using any other tablet, Samgung A7 as an example)
I tried added a toggle button to swap between the cameras and it works for the other tablets but for the Samsung Tab S9 acts like a zoom using only the front camera, can't get the rear camera in this model
 
any idea??
I appreciate the help
JC
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  • TSte Profile Picture
    173 on at
    PowerApps rear camera not working with Samsung Tab S9
    Hello,
     
    unfortunately i think i cant help you with that, but have you tried to just hardcode (1-3) into the properties of the camera?
     
    company is currently in contact with Microsoft, cause we have lots of problems with The S9 tablets(bought around 20 pieces) + Powerapps..
     
    e.g. when i rotate the Tablet with a responsive APP running, or connecting a Bluetooth keyboard while the App is running, or switching to Camera, rotating the Device, taking a picture and returning to the app again, the app crashes(restarts)...
     
    we also had the S7 tablets, differen Samsung smartphones, or Apple Tablets, where everything worked without any problems..
     
    Can you reproduce any of my mentioned errors?
  • Suggested answer
    Nandit Profile Picture
    1,563 Super User 2025 Season 1 on at
    PowerApps rear camera not working with Samsung Tab S9
     
    I think you have found a one-off issue with this device which should be shared with MS. I would suggest raising a ticket for it with MS if its a business-critical issue. I had a look at some MS documentation but it doesn't have anything noted for Samsung - https://learn.microsoft.com/en-us/power-apps/mobile/powerapps-mobile-troubleshoot
     
    Hope this helps.
     
    Kind regards, 
    Nandit
     
    If this answers your query, please mark this response as the answer.
    If its helpful, please leave a like. Thanks!
  • Nandit Profile Picture
    1,563 Super User 2025 Season 1 on at
    PowerApps rear camera not working with Samsung Tab S9
     
    I think you have found a one-off issue with this device which should be shared with MS. I would suggest raising a ticket for it with MS if its a business-critical issue. I had a look at some MS documentation but it doesn't have anything noted for Samsung - https://learn.microsoft.com/en-us/power-apps/mobile/powerapps-mobile-troubleshoot
     
    Hope this helps.
     
    Kind regards, 
    Nandit
     
    If this answers your query, please mark this response as the answer.
    If its helpful, please leave a like. Thanks!
     

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