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Session Id : E+x4EEsllEm/hqo0V+LYls
Power Automate - Building Flows
Answered

Microsoft Flow bot send message more than 1 user

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Posted on 6 Aug 2019 10:39:55 by 78

I am building a simple flow to send a message to user using a Microsoft flow bot

I got error message when I try to send more than 1 recipient

1.PNG
the error :

{
"error": {
"code": "GraphUserDetailNotFound",
"message": "No user details with email or UPN 'xxx.samantha@xxx.com;david.xxx@xxx.com' were found in Graph."
}
}

note:
when I try to send to 1 user with different email, it work fine.

 

  • therufus Profile Picture
    35 on 16 Jun 2025 at 04:50:14
    Microsoft Flow bot send message more than 1 user
    I mean, if they don't allow multiple recipents in the action, why do they bother trailing whatever you select in that box with a semicolon?
     
    Maybe the semicolon is the bug.
  • MayYSYeung Profile Picture
    12 on 03 Nov 2024 at 16:31:47
    Microsoft Flow bot send message more than 1 user
    @QWales, I have tried the add an array that consists of the two emails (for trial) into the flow but the test flow takes forever to run, so....? 
  • Suggested answer
    QWales Profile Picture
    40 on 24 Sep 2024 at 10:40:07
    Microsoft Flow bot send message more than 1 user
    I've been looking for a solution to this, other than copying the item to the clipboard and adding it back in with the new recipient - You can apparently setup an array of users and send to each person via a Apply to each loop. Sorry for the lack of detail but in my case I just ended up having a post for each of the 2 users.
  • TW-23091414-0 Profile Picture
    2 on 23 Sep 2024 at 14:17:52
    Microsoft Flow bot send message more than 1 user
    Well, for all the people in 2024 that stumble across this, guess what. 
     
    Still doesn't work!
     
    Hopefully I can edit this.....one day
     
  • iso Profile Picture
    250 on 29 Jun 2023 at 00:38:58
    Re: Microsoft Flow bot send message more than 1 user

    Nope, doesn't work.  Only 1 recipient at a time. Rather I should say:  doesn't work if in the recipient field you put an array containing all your email addresses, which is what I have because if you need to modify a dozen or more people, you don't want to have a dozen or more individual variables each holding only 1 email address, that makes no sense. So back to looping over the array.  Inelegant solution but there you have it:  why would Microsoft do elegant when they can do ugly?

  • iso Profile Picture
    250 on 29 Jun 2023 at 00:36:09
    Re: Microsoft Flow bot send message more than 1 user

    Nope, still doesn't work as I just found out when the Teams action Post message in a chat or channel failed with the dreaded error message:

    "No user details with email or UPN 'name@xxxx.com;name@xxxx.com' were found in Graph."

     

    Reluctantly will have to create a loop over the email addresses array...although I do not want to!! 

     

    Hey Microsoft!  Why can you send an Outlook email to multiple recipients and you can't with the Teams action?  Makes no sense as everyone is used to email multiple recipients at once, it's so ingrained that it is the default reflex we all have.  Therefore I don't care that Teams is designed to be 1-to-1. It's got nothing to do with this.

     

    Under the hood this action could be programmed to distribute one message to N recipients if Microsoft wanted to regardless of the fact that Teams is conceptually designed to be 1:1.  So got nothing to do with Teams, and everything to do with the design choice of the action.

     

     

  • CCoralie Profile Picture
    5 on 13 Jun 2023 at 14:44:12
    Re: Microsoft Flow bot send message more than 1 user

    I tried to put multiple recipients but it gave me an error message and no one ended up getting the card. 

    CCoralie_1-1686667172939.png

    When I entered the two recipients they showed up as contacts separated by semi-colons, but it might not work on teams end. 

  • Gyllentid Profile Picture
    892 on 27 Oct 2022 at 12:04:05
    Re: Microsoft Flow bot send message more than 1 user

    Maybe they have updated it now? As you can now message several individuals for quite some time? did it run for you?

  • quaglius Profile Picture
    16 on 21 Oct 2022 at 20:25:16
    Re: Microsoft Flow bot send message more than 1 user

    Actually, there is. The input allows to put more than one user, it even adds the semi colon automatically.

    quaglius_0-1666383865402.png

    Update: wrong answer (MS keep frustraiting us with this partial features, you'll have to iterate an array emails, only one recipient allowed)

  • Gyllentid Profile Picture
    892 on 21 Feb 2022 at 10:33:07
    Re: Microsoft Flow bot send message more than 1 user

    It's quite troublesome. We have privacy requirements and GDPR to tend to and having the flow owner part of each group chat or channel that needs a notification isn't going to work unfortunately. And using Chat with Flow bot, this posts to individual users and impedes workflow when more people are working together.

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