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Power Automate
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Gateway error

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Posted on by 8

I have a personal account and also a business account. We downloaded and setup a gateway at work today so that we can use File System tringgers and actions. No matter how I log in, when I go to settings and click on Gateways, it displays an error dialog that says Premium account required.

 

Gateway error dialog

 

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  • RezaDorrani Profile Picture
    12,145 on at

    Hi @j2associates 

     

    Using the data gateway requires your account to have a premium license

    https://us.flow.microsoft.com/en-us/pricing/

    Your account requires either plan 1 or plan 2

     

    Regards,

    Reza Dorrani

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly

     

  • j2associates Profile Picture
    8 on at

    Hello Reza,

     

    Thank you for the quick reply. So does that mean you cannot use the File System connector with Free Flow? If that is the case, it would be very helpful if the installation article mentioned that it was premium content.

  • Verified answer
    RezaDorrani Profile Picture
    12,145 on at

    Hi @j2associates 

     

    https://docs.microsoft.com/en-us/connectors/filesystem/#/providers/microsoft.powerapps/apis/shared_filesystem/apioperations/createfile

    - requires on premises data gateway which does require a premium license based on -- https://techcommunity.microsoft.com/t5/Office-Retirement-Blog/UPDATED-Updates-to-Microsoft-Flow-and-PowerApps-for-Office-365/ba-p/289589

     

    Regards,

    Reza Dorrani

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly

     

  • j2associates Profile Picture
    8 on at

    Thanks again for the help. So how does one go about determining which plan is required for a given connector? You information was helpful but the link pertaining to the fact that it was transferrring to premium was obscure and several months old, way before Flow was even on our horizon. I would have never had time to dig that out.

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