Power Platform Community Forum Thread Details

Good Day,

I have created a Power Automate flow for posting a daily appointment summary of bookings in MS bookings for our team.
All is working great, besides an issue I found today.

When a booking is created MANUALLY/STAFF via the calendar in MS Bookings (https://outlook.office.com/bookings)
it does not extract the data in the body of event in the <div class=plaintext> </div>.

When a bookings is created by USER via the MS Bookings link bookings page is adds all the the information from the event in the <body> under class=plaintext.

Booking created MANUALLY by staff

<p><html><head><meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\">\r\n<meta name=\"Generator\" content=\"Microsoft Exchange Server\">\r\n<!-- converted from text -->\r\n<style><!-- .EmailQuote { margin-left: 1pt; padding-left: 4pt; border-left: #800000 2px solid; } --></style></head>\r\n<body>\r\n<font size=\"2\"><span style=\"font-size:11pt;\"><div class=\"PlainText\">&nbsp;</div></span></font>\r\n</body>\r\n</html>\r\n</p>

Booking created on Booking Page URL

<p><html><head><meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\">\r\n<meta name=\"Generator\" content=\"Microsoft Exchange Server\">\r\n<!-- converted from text -->\r\n<style><!-- .EmailQuote { margin-left: 1pt; padding-left: 4pt; border-left: #800000 2px solid; } --></style></head>\r\n<body>\r\n<font size=\"2\"><span style=\"font-size:11pt;\"><div class=\"PlainText\">********************************************************<br>\r\n&nbsp;NOTE: This is a read-only view of the booking.<br>\r\n&nbsp;Please use Microsoft Bookings for web, iOS or Android to edit this booking.<br>\r\n&nbsp;Any changes made here will be lost.<br>\r\n********************************************************<br>\r\n<br>\r\nCustomer Info<br>\r\n--------------------<br>\r\nName: Client Name<br>\r\nEmail: xxxx.xxxx@mydata.com<br>\r\nPhone Number: 0xxxxxxxxx<br>\r\n<br>\r\nBooking Info<br>\r\n--------------------<br>\r\nService name: Telephonic Call Back<br>\r\n<br>\r\nCustom Fields<br>\r\n----------------------<br>\r\nQuestion 1- Company Name<br>\r\nAnswer- Company Name<br>\r\nQuestion 2- Ticket reference number (Mandatory)<br>\r\n<br>\r\nAnswer- Ref:123456<br>\r\n<br>\r\nBuffer time:<br>\r\n--------------------<br>\r\nBefore: 15min (9:00 AM).<br>\r\nTime with customer: 9:15 AM–9:30 AM<br>\r\nAfter: 15min (9:45 AM)<br>\r\nTime zone:(UTC+00:00) Dublin, Edinburgh, Lisbon, London<br>\r\n</div></span></font>\r\n</body>\r\n</html>\r\n</p>

Categories:

Building flows