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Power Platform Community / Forums / Power Automate / How to Resolve Error 5...
Power Automate
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How to Resolve Error 504 Request to Graph API has timed out

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Hi,
I have a flow that usually works well, but recently it started returning a 504 error on the Excel action 'List rows present in a table' Here’s what I’ve tried so far:
  • I added a delay, which only works inconsistently.
  • I set a retry policy on the action (Exponential Interval, Count: 20, Interval: PT10S), but it hasn’t been effective.
  • I removed and recreated the Excel connection; this worked at first but then stopped functioning.
  • I tried using the HTTP connector with Graph API to retrieve the rows directly, but I’m encountering a MaxRequestDurationExceeded error.
  • I checked the Microsoft 365 Admin Center for service health, and I see an issue marked as an incident (screenshot attached).
How can I resolve this?
best regards,
 
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  • David_MA Profile Picture
    12,982 Super User 2025 Season 2 on at
    Since neither image you attached shows your flow, I cannot be sure as to what you're doing. Is this a scheduled flow that retrieves the data and adds more data to the spreadsheet? If so, that means the number of rows in the spreadsheet is increasing over time therefore explaining why it worked before and now it does not. If so, how many rows are now in the spreadsheet? You may need to use paging to get the rows.
     
    I have only needed to use paging one time, and I cannot remember the resource I used to figure it out, but this looks like what I had to do: Handling Pagination with the MS Graph API in Logic Apps and Power Automate – William's IT Blog 🍉
     
    If it ends up being pagination, I then recommend posting another question with any specific issues you might encounter.

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