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Power Platform Community / Forums / Power Automate / Unable to click on the...
Power Automate
Answered

Unable to click on the salesforce Export button

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Posted on by JacksonDas 45
Hello Community, 
 
I have created a flow, where I want to download the report from the salesforce, In the salesforce there's a down aero which I want to click however getting below error. 
 
Can someone please help me to resolve this? I tried doing multiple time however it's not working, I did select the UI from the action as well. 
 
Categories:
Power Automate Desktop
I have the same question (0)
  • Suggested answer
    Nived_Nambiar Profile Picture
    Nived_Nambiar 18,136 Super User 2026 Season 1 on at
    Hi,
     
    the reason why it is not working is because selector used is not stable. It should be dynamic so to suit salesforce button which needs to be clicked.
     
    Could you make sure that selector used is stable by making it dynamic or redesigning a new selector ?
     
    Thanks & Regards,
    Nived N 
    LinkedIn: Nived N's LinkedIn
    YouTube: Nived N's YouTube Channel
    Blog: Nived Nambiar's Blogs
     Found my answer helpful? Please consider marking it as the solution!
     Your appreciation keeps me motivated. Thank you!
     
  • Suggested answer
    eetuRobo Profile Picture
    eetuRobo 4,476 Super User 2026 Season 1 on at
    As @Nived_Nambiar already suggested the UI elements are most likely different every time you login to Salesforce. So they are not exactly the same as when you captured them. And if you haven't modified the UI element references at all then they might have some "Id" that changes every refresh. For example reportId or the divs Id.

     
    Have you tried what the error message suggests like "Test the selector"


    Open the element that fails from UI elements view:
     

     
    Then press Test while the button "More Actions" is visible in your screen and see if it goes to error in some of the Elements and configure them to maybe not use Ids that seem to change every refresh.
     

     
    Articles about this:
    https://learn.microsoft.com/en-us/power-automate/desktop-flows/build-custom-selectors
    https://learn.microsoft.com/en-us/power-automate/desktop-flows/test-selectors

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