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Power Platform Community / Forums / Power Automate / send email with an att...
Power Automate
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send email with an attached file from a SharePoint list.

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Posted on by 52

My flow works as a customer service platform using a form from microsoft forms , a list in sharepoint and power apps:

1. when the customer write the requirement in the form a new item is created in the list in sharepoint.

2. the requirement has now a pending status.

3. the representative solve the requirement and could attached any file in the app if its necessary. 

FelipeUr_0-1703714822651.png

4. when the ticket is solved the status changes, and a flow send an email to the client.

FelipeUr_1-1703714941369.png

What I need if the solution comes with an attachment, we need to send the email with that attachment if the status is solved.

 

Could you help me, thanks in advance.

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  • Verified answer
    v-yetonggu-msft Profile Picture
    Microsoft Employee on at

    Hi @FelipeUr ,

    When the ticket is solute, flow wants to send an email with an attachment to the client.

    First, make sure that there is a client email column in the SharePoint list.

    I did a test for your reference.

    In my scenario:

    vyetonggumsft_0-1703721907830.png

    Set conditions in triggers.

    vyetonggumsft_0-1703727441517.png

    vyetonggumsft_1-1703727463998.png

    @equals(triggerOutputs()?['body/Estatus/Value'], 'Solved')

    vyetonggumsft_1-1703722037621.png

    vyetonggumsft_2-1703722194065.png

     

    {
     "Name": @{items('Apply_to_each')?['DisplayName']},
     "ContentBytes": @{body('Get_attachment_content')}
    }

     

    vyetonggumsft_3-1703722212884.png

    My SharePoint List:

    vyetonggumsft_4-1703722294675.png

    Best Regards,

    Sunshine Gu

  • FelipeUr Profile Picture
    52 on at

    Thank you it worked, I appreciate your time to help me. 

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