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Approval - Permissions Error - But only happens to the users like 10% of the time

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Posted on by HotTubLukso

Hello,

We have two people (at this stage) entering reimbursements into a power app. We do not use the dataverse. We keep getting this failure like 1/10 entries that says ''XrmApprovalsGeneralPermissionsError'. Is anyone else running into this annoyance? No idea how to fix or even workarounds. As soon as you retry the failure it works. Makes no sense. Full error below.

Thanks,

==========================================================

The request failed. Error code: 'XrmApprovalsGeneralPermissionsError'. Error Message: 'Encountered a general permissions error trying to access the Microsoft Dataverse database. This could be caused by modification of the approvals administrator or user roles, or by an incompatible plugin. Detailed message: 'Message: Principal user (Id=183eb86d-a284-ee11-8178-001dd80c1b53, type=8, roleCount=2, privilegeCount=217, accessMode=0, MetadataCachePrivilegesCount=4218, businessUnitId=16b26bb9-4154-ee11-be6e-001dd806ee9d), is missing prvReadmsdyn_flow_basicapprovalmodel privilege (Id=e3b36d70-48e4-431b-b724-eaccd2ada1fb) on OTC=10436 for entity 'msdyn_flow_basicapprovalmodel' (LocalizedName='Basic Approval Model Data') in Business Unit: orga77253c6 (Id=16b26bb9-4154-ee11-be6e-001dd806ee9d). context.Caller=e8e74821-aa6e-ee11-8def-001dd80b69fc. Consider adding missed privilege to one of the principal (user/team) roles.
Code: 0x80040299
InnerError: ''.

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HotTubLukso 34 on at

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Re-up. Someone else has to be experiencing these issues.

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Vitss 334 on at

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aprovals are always stored in a datavers table.
the approvers must have the Approval Administrator role

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MartiK 132 on at

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Same issue here. Sometimes when the user approves, the flow gets the same error, but most of the time everything seems to work. After resubmitting the flow everything seems to be alright. Very annoying

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HotTubLukso 34 on at

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It appears to be a bug that Microsoft is currently looking into. I'll reply whenever they provide a solution.

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Gianluca 68 on at

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I see this behaviour, too. After resubmitting the flow it runs normally. Hopefully it will be fixed soon.

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Fabio1111 2 on at

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Same problem here:
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The request failed. Error code: 'XrmApprovalsGeneralPermissionsError'. Error Message: 'Encountered a general permissions error trying to access the Microsoft Dataverse database. This could be caused by modification of the approvals administrator or user roles, or by an incompatible plugin. Detailed message: 'Message: Read Privilege Check For Owner failed with exception: Principal user (Id=7257da3e-02c4-ea11-a812-000d3ab8dc29, type=8, roleCount=5, privilegeCount=2230, accessMode='0 Read-Write', AADObjectId='f8c6b61e-008e-4d98-8576-8836c8d4aa06', MetadataCachePrivilegesCount=6558, businessUnitId=fdceed7f-86b0-e911-a82b-000d3ab2a8bd), is missing prvReadmsdyn_flow_basicapprovalmodel privilege (Id=8a117cbb-5296-4619-be60-3a000c6a8a16) on OTC=10026 for entity 'msdyn_flow_basicapprovalmodel' (LocalizedName='Basic Approval Model Data'). context.Caller=488105c5-92e4-e911-a840-000d3ab86de1. Consider adding missed privilege to one of the principal (user/team) roles. Code: 0x80040299 InnerError: ''.

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CU07100929-0 2 on at

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I see this behavior too. Maybe 1 in 200 approvals fails with this error. After resubmitting it runs without problems, so it's definitely not a permission problem. I'm really fed up with this shit. This makes the whole process unreliable and not usable in production. Worst part is that you can search for this error and find multiple posts about it but no acknowledgement from Microsoft. Small indie company.

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