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Trigger an email when a workitem is closed without a certain tag

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Posted on by JordiF

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Hi All,

In my company we work with Azure and every time we close an incident, we us some tags. We use a lot of different tags which we later query.

What I want now is to receive an email when a tag isn't used. So, for example when you close an incident we use two tags Tag-A or Tag-B. Now I want to receive an email when someone forgot to use those tags.

What is the best way to do this?

I tried a lot of different things but i cannot get the program to search for tags.

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Expiscornovus 33,830 Most Valuable Professional on at

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Hi @JordiF,

Just to double check, you are talking about Azure DevOps work items, correct?

It that case you can use a contains to check if the System_Tags field has either Tag-A or Tag-B. You can use that in a trigger condition expression.

If so, try something like below.

@and(not(contains(triggerOutputs()?['body/fields/System_Tags'], 'Tag-A')), not(contains(triggerOutputs()?['body/fields/System_Tags'], 'Tag-B')))

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JordiF 3 on at

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Thanks the flow is working.
But the next step is to send to the person that is closing the work item receives the email.

I keep getting this error

The 'inputs.parameters' of workflow operation 'Send_an_email_(V2)' of type 'OpenApiConnection' is not valid. Error details: Input parameter 'emailMessage/To' is required to be of type 'String/email'. The runtime value '"\n name@email.nl"' to be converted doesn't have the expected format 'string/email'.

It looks like it's putting \n infront the email. I googled alot but can't find the solution.

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