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Greetings to all.
I am trying to make a slightly modified flow work but keep getting an error message (see attached please). In a nutshell, I am trying to send a document out for signature and collect it back signed, starting and ending in SharePoint doc library and using Adobe Sign to get signatures. Does anyone have an idea what the error message means exactly and how I could fix this flow?
Looking forward to hearing from you!
Thank you.
Aleks
@Expiscornovus greetings. Any chance you could provide additional recommendations for how to make this flow work?
@Expiscornovus I added a 3 minute Delay Action but still got an error. How can we troubleshoot?
Great. I will do this. But only in about an hour when I get to work. Thank you so much for being patient and helpful!
Hi @Aleks_2020,
In that case for this test use 3 minutes (or 180 seconds). This way you can at least see if the signing time is the root cause of your issue.
After that we can figure out what the best solution is.
Yes. I am signing myself for the test. It takes 1-2 minutes to sign it.
Hi @Aleks_2020,
In this case the delay was just for troubleshooting purposes. Are you signing the document yourself in this test?
How long does it typically take in this process to sign the doc?
Would it make sense to delay it to longer than 15-30 seconds, since it takes time to sign the document? Or is there a reason why to keep it short?
Hi @Aleks_2020,
Look for the delay action and place it between the last two adobe acrobat sign actions.
No I have not @Expiscornovus Can you advise on how to do that?
Hi @Aleks_2020,
Apologies for the delayed response. As a workaround have you tried adding a delay action (with for example 15 seconds) between the create an agreement and the get pdf file actions to see if that makes a difference?
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