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Power Platform Community / Forums / Power Automate / Sending rich text cont...
Power Automate
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Sending rich text content to email in a specific format

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Posted on by 28

Hello, 

I have a issue with rich text data. When I send rich text data via email, it comes out of order. How can I control the rich text data in Power Automate? any help Please!

 

BayanAlmoqati_0-1695803570098.png

BayanAlmoqati_1-1695803652577.png

 

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  • Michael E. Gernaey Profile Picture
    53,335 Super User 2025 Season 2 on at

    Hi

     

    Can you please share a screen shot of the Send Email, WITH the dynamic properties + data you are trying to send.

     

    It should not send it out of order, unless there is HTML that is invalid (such as a bad table) or other that would essentially make the order different (even in normal HTML renderers).

     


    Cheers
    If you like my answer, please Mark it as Resolved, and give it a thumbs up, so it can help others
    Thank You
    Michael Gernaey MCT | MCSE | MCP | Self-Contractor| Ex-Microsoft
    https://gernaeysoftware.com
    LinkedIn: https://www.linkedin.com/in/michaelgernaey

  • BayanAlmoqati Profile Picture
    28 on at

    Hi, I have created a PowerApps application for SharePoint list with couple of multiple lines of text fields (enhanced rich text ). And I created a flow for SharePoint list, so whenever type any comments in rich text then submitted , it sends an email notification to users with different format. is it possible to send email notifications with the same format the comments in power app form?

    BayanAlmoqati_0-1695884422685.pngBayanAlmoqati_1-1695884440154.pngBayanAlmoqati_2-1695884452831.png

     

  • Michael E. Gernaey Profile Picture
    53,335 Super User 2025 Season 2 on at

    Hi,

     

    I don't see an screenshot for your send mail. Id like to help but I needed the correct things. Good luck, I hope you definitely figure it out.

  • BayanAlmoqati Profile Picture
    28 on at

    Hi,

    What do you mean "screenshot for your send mail" in power automate flow or on outlook email?

     

     

  • Michael E. Gernaey Profile Picture
    53,335 Super User 2025 Season 2 on at

    Hi,

     

    Can you please share a screen shot of the Send Email, WITH the dynamic properties + data you are trying to send.

     

    where are you sending the mail from that has Dynamic properties and the data you are trying to send? This is talking about a flow right? and outlook doesn't have a Send Email action
    Cheers
    If you like my answer, please Mark it as Resolved, and give it a thumbs up, so it can help others
    Thank You
    Michael Gernaey MCT | MCSE | MCP | Self-Contractor| Ex-Microsoft
    https://gernaeysoftware.com
    LinkedIn: https://www.linkedin.com/in/michaelgernaey

  • BayanAlmoqati Profile Picture
    28 on at

    This data I want to trying to send :

    BayanAlmoqati_0-1696246866187.png

     and this dynamic properties for the sending email

    BayanAlmoqati_1-1696247047709.png

    BayanAlmoqati_2-1696247082078.png

    and below this ,how come in email:

    BayanAlmoqati_3-1696247198440.png

     

    i hope this clear for you, thanks

     

  • Michael E. Gernaey Profile Picture
    53,335 Super User 2025 Season 2 on at

    Hi @BayanAlmoqati 

     

    Thank you for that. Looking at it it appears we actually need to validate the order of the data in 3 places, as the HTML table itself, is what is placing the order, not the rich text.

     

    Can you look at the Log in SharePoint, to validate that the example you shared is in order in the SharePoint List,

    then validate it in the HTML to Text output and then Lastly in the output of the Create HTML Table to see which one of these has it out of order.

     

    My guess is that its possible when things get written to the log(SharePoint list) they are out of order but we need to verify, and then we can apply a Sort once we figure tha tout.

     

    Between one of them, is the reason its out of order. Its possible we could fix it, but I would need a little clear view of the data structure within the List, HTML to Text and Create HTML output so we can figure out which one is putting them out of order, and hopefully we can do a Sort of some kind to fix for you.


    Cheers
    If you like my answer, please Mark it as Resolved, and give it a thumbs up, so it can help others
    Thank You
    Michael Gernaey MCT | MCSE | MCP | Self-Contractor| Ex-Microsoft
    https://gernaeysoftware.com
    LinkedIn: https://www.linkedin.com/in/michaelgernaey

  • BayanAlmoqati Profile Picture
    28 on at

    This Screenshot for the order in the SharePoint List:

    BayanAlmoqati_0-1696600851408.png

    and this for HTML to Text output :

    BayanAlmoqati_1-1696600892243.png

    i didn't create html table but i get the body of html to text using compose:

    BayanAlmoqati_2-1696601093530.png

    and this came format in email:

    BayanAlmoqati_3-1696601163967.png

     

     

     

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