web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Apps / Canvas app error -- Se...
Power Apps
Unanswered

Canvas app error -- Service call was successfull.How ever,there was a problem processing the server response.Pls Refresh your datasource and respublish app.

(0) ShareShare
ReportReport
Posted on by Microsoft Employee

The Canvas app monitor showed this error

 

"\n\nReceived error payload from gateway service with ID 1220339: MashupException encountered while accessing the target data source".

 

Can anyone help me and Did anyone face this error?

Categories:
I have the same question (0)
  • alrezac Profile Picture
    Microsoft Employee on at

    Hi,

     

    Looking through your error, I haven't personally seen this here before. I'm not certain what is causing this error, I'm not certain what is causing this. This might be a better question for Microsoft support. I'll include a link below if you would like to go down this route. Otherwise if any other communities members have any ideas feel free to chime in.

     

    If you would like to create a ticket with Microsoft Customer Support here is a link on how to do so: https://docs.microsoft.com/en-us/power-platform/admin/get-help-support

     

    Regards,

     

    Alex

     

    -------

     

    Community Support Team _ Alex Rezac
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    @alrez  I already submitted a ticket   2104060040004503 with Microsoft ,Been 3 days .

    While I am waiting for Microsoft Response, I am testing my luck here.

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    @alrez   is there anyway I can speed up the response from microsoft ticket ? (I want to move my app to production ASAP)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Users!

Kudos to our 2025 Community Spotlight Honorees

Congratulations to our 2025 community superstars!

Congratulations to the March Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Power Apps

#1
11manish Profile Picture

11manish 536

#2
WarrenBelz Profile Picture

WarrenBelz 426 Most Valuable Professional

#3
Haque Profile Picture

Haque 305

Last 30 days Overall leaderboard