Power Platform Community Forum Thread Details

I work on a team that has a support channel for other developers in my company. I am trying to find a way to make it easier to ask questions more effectively on our support channel. I've built a bot with PVA as a proof-of-concept which could work well, but I'd like to know if the following enhancements are possible:

Can the bot operate within an existing chat channel, instead of separately as its own app? Ideally I don't want our users to have to find the bot in order to use it.
Can the bot respond to all new conversations in the channel?
Can the bot scan questions posted?

Ideally, the flow for a developer in our support channel would be the following:

Write a question in our existing support channel
The bot responds to the question, and potentially asks a few follow-up questions based on their original query
The bot pings a dev on my team.

If a PVA bot is incapable of this, do you have any suggestions for what might be better? Thanks!

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General topics