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How to approve the MS flow approval from the email body

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Posted on by priyankaR

Hi,

i have used the action "start and wait for the approval" with approval type "first to response". I want the approver to appove in the email body itself without traversing to the flow dashboard.

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Using flows

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ScottShearer 25,290 Most Valuable Professional on at

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@priyankaR

I am assuming that your issue is responding to the approval email in the Outlook desktop application.

Can you please check to see that you are using the most current version of the Outlook client? This issue has appeared in the past and is usually related to an older version of Outlook.

In the meantime, I don't believe you'll have the issue if you approve via the Outlook web application.

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priyankaR 14 on at

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Hi Scott,

Thanks for the reply.
My issue is not responding to the approval email in outlook desktop application and i am using the recent version of outlook. My problem is that i want my appoval email to look like below screenshots,explained in the link https://www.ejazhussain.com/2019/03/10/sharepoint-approval-task-using-flow/#Notification-Email-and-Approve-or-Reject-Actions

But my approval email looks like
When clicked on approve takes me to separate tab to approve and enter my comments, instead i want to approve in email body itself.

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v-bacao-msft Microsoft Employee on at

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Hi @priyankaR ,

Please open Approval email in the web version of Outlook so that you can approve the request directly in the Email Body.

https://outlook.office365.com/

Or you could install Office 365 client on your PC so that you could complete the Approval request directly on Outlook client.

Please take a try.

Best Regards,

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priyankaR 14 on at

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Hi,

I tried but its same , still cant approve in the email body.

Thanks,
Priyanka

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v-bacao-msft Microsoft Employee on at

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Hi @priyankaR ,

Have you tried accessing this link? I mean you need to access Office 365 outlook in your browser.

What type of account do you use, is there a subscription for O365 Outlook?

Best Regards,

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priyankaR 14 on at

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i tried accessing this link, but it still same. I use my office email and there is subcription for 0365.

Thanks,
Priyanka

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v-bacao-msft Microsoft Employee on at

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Hi @priyankaR ,

Do you mean that you did not receive a similar Approval email in Office 365 Outlook?

Best Regards,

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priyankaR 14 on at

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When i open via https://outlook.office365.com/owa/,

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v-bacao-msft Microsoft Employee on at

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Hi @priyankaR ,

Is there a Show original message in Email? The email on my side contains actionable message and original message.

Best Regards,

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priyankaR 14 on at

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No i dont have it and i think this screenshot you get after the it is appoved. I have used the action "start and wait for the approval" with approval type "first to response"., is that matters.

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