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No emails are sent even though the flow has been successfully completed

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Posted on by KolKedo

Hi everyone

I have set up a flow, which also runs successfully.
In the flow an e-mail should be sent, this unfortunately does not take place. I also can not see what is done in this step, the area is grayed out in the evaluation.

Does anyone have any ideas for me?

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KolKedo 13 on at

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Re: No emails are sent even though the flow has been successfully completed

I completely rebuilt the flow, with the same fields.
Now it works
Pstork1 65,942 Most Valuable Professional on at

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Re: No emails are sent even though the flow has been successfully completed

You don't need Given Name and Surname in Compose 2. You only need the value that will be used for Loop 3. If you do that and run it what does Compose 2 look like? I suspect it will be empty. Which means you are trying to run Loop 3 on an empty array which is why its not running.
KolKedo 13 on at

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No emails are sent even though the flow has been successfully completed

Good morning Pstork1,
Thank you for your answer.
I have incorporated the compose statmens into the loop, in the loop "Apply to each 2" it works only it does not want to jump further into the loop "Apply to each 3".
I have just recreated the loop "Apply to each 2" manually, the error comes with me.
In my demo tenant he works through it cleanly, with the identical settings.
Pstork1 65,942 Most Valuable Professional on at

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Re: No emails are sent even though the flow has been successfully completed

It looks like your inner apply to each loop is running on an empty array. Since there was nothing in the array there is nothing to process so the loop doesn't run and the email isn't sent. you can add some compose statements just before the loops to see what is in the array that each loop is running on to find out why there is no data.