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En Mis Conexiones dice Conexión No Válida

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Hola, por qué cuando utilizo FORMS o TEAMS por ejemplo como desencadenadores, en el menú de tres puntitos, en Mis Conexiones sale : Conexión no válida sobre mi correo electrónico. Ya intenté con iniciar sesión y nada. ¿De qué depende para que se pueda conectar?

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    v-duann-msft Profile Picture
    v-duann-msft on at
    Re: En Mis Conexiones dice Conexión No Válida

    Hi @mkanashiro 

     

    Thank you for posting.

     

    According to your description, you are getting ‘invalid connection’ error while connecting to Form or Teams. If any misunderstanding, please kindly let me know.

     

    Please help to check whether the account type you are using to connect to Form/Teams is O365 organizational account. This is one of the requirements for flow. Thus, if the connected account is ended with ‘outlook.com’ or ‘hotmail.com’ or ‘live.com’, the flow won’t connect as expected as they are all personal account instead of organizational account. We can only use O365 account here.

     

    You can also check information below:

    v-duann-msft_0-1618886508532.png

    https://docs.microsoft.com/en-us/connectors/microsoftforms/

     

    v-duann-msft_1-1618886508543.png

    https://docs.microsoft.com/en-us/connectors/teams/

     

    As you known, Teams is business tool and if you use personal account, you should only get skype.

     

    If you are still confused about this part, please share me screenshot of your connection. We can check together.

    v-duann-msft_2-1618886508546.png

     

    Hope the content above may help you.

     

    Best regards,

    Anna

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