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Power Platform Community / Forums / Power Automate - Building Flows / Actionable Email issue...
Power Automate - Building Flows
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Actionable Email issue only one user gets the massages the rest of users in my org don't see

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Posted on by alexy Microsoft Employee

Hello,

 

From some reason only one user on my org gets the adaptive card on his inbox, the rest of my users do not see the massage at all.

Here are the steps I took:

Provider registration  

alexy88_0-1651826571916.png

alexy88_1-1651826699157.png

 

The JSON of the card (in flow):

 

{
 "type": "AdaptiveCard",
 "body": [
 {
 "type": "ColumnSet",
 "style": "emphasis",
 "columns": [
 {
 "type": "Column",
 "items": [
 {
 "type": "TextBlock",
 "text": "הזמנת רכש לאישור",
 "wrap": true
 }
 ],
 "width": "stretch",
 "padding": "None"
 },
 {
 "type": "Column",
 "items": [
 {
 "type": "TextBlock",
 "horizontalAlignment": "Right",
 "color": "Accent",
 "text": "[#ER-093249-90](https://amdesigner.azurewebsites.net/)",
 "wrap": true
 }
 ],
 "width": "stretch",
 "padding": "None"
 }
 ],
 "padding": "Default",
 "spacing": "None"
 },
 {
 "type": "Container",
 "items": [
 {
 "type": "TextBlock",
 "size": "Large",
 "weight": "Bolder",
 "text": "הזמנת רכש הוגשה לבקשתך לאישור",
 "wrap": true
 }
 ],
 "padding": "Default",
 "spacing": "None",
 "separator": true
 },
 {
 "type": "Container",
 "id": "7d00f965-40bb-9fc3-ff7b-a9b82a09ead4",
 "padding": "Default",
 "items": [
 {
 "type": "ColumnSet",
 "columns": [
 {
 "type": "Column",
 "items": [
 {
 "type": "Image",
 "style": "Person",
 "url": "https://amdesigner.azurewebsites.net/samples/assets/Miguel_Garcia.png",
 "size": "Small",
 "altText": "Miguel Garcia Avatar"
 }
 ],
 "width": "auto",
 "padding": "None"
 },
 {
 "type": "Column",
 "items": [
 {
 "type": "TextBlock",
 "text": "שם עובד",
 "wrap": true
 },
 {
 "type": "TextBlock",
 "spacing": "None",
 "color": "Light",
 "text": "תפקיד",
 "wrap": true,
 "size": "Small"
 },
 {
 "type": "TextBlock",
 "spacing": "None",
 "color": "Light",
 "text": "טלפון אישי",
 "wrap": true,
 "size": "Small"
 }
 ],
 "width": "stretch",
 "padding": "None"
 }
 ],
 "spacing": "None",
 "padding": "None"
 }
 ],
 "spacing": "None",
 "separator": true
 },
 {
 "type": "Container",
 "items": [
 {
 "type": "TextBlock",
 "text": "*הערות מגיש הבקשה*",
 "wrap": true
 },
 {
 "type": "FactSet",
 "id": "a46a50e6-11c3-27bb-349f-b40d820a7b83",
 "facts": [
 {
 "title": "Total Amount:",
 "value": "$1,473.35"
 },
 {
 "title": "Request on:",
 "value": "09/21/2019"
 }
 ]
 }
 ],
 "padding": {
 "top": "None",
 "bottom": "Default",
 "left": "Default",
 "right": "Default"
 },
 "spacing": "None"
 },
 {
 "type": "Container",
 "spacing": "None",
 "items": [
 {
 "type": "Container",
 "id": "b149e1cc-0414-662b-6435-ad68d851bf67",
 "padding": "Default",
 "items": [
 {
 "type": "ColumnSet",
 "spacing": "None",
 "style": "emphasis",
 "columns": [
 {
 "type": "Column",
 "items": [
 {
 "type": "TextBlock",
 "weight": "Bolder",
 "text": "פרטי הבקשה ופרטי הספק",
 "wrap": true,
 "spacing": "None"
 }
 ],
 "width": "stretch",
 "spacing": "None",
 "padding": "None"
 },
 {
 "type": "Column",
 "id": "ActivityHistoryChevronDown",
 "items": [
 {
 "type": "Image",
 "selectAction": {
 "type": "Action.ToggleVisibility",
 "id": "ExpandActivityHistory",
 "title": "Expand Activity History",
 "targetElements": [
 "ActivityHistoryWrapper",
 "ActivityHistoryChevronUp",
 "ActivityHistoryChevronDown"
 ]
 },
 "url": "https://amdesigner.azurewebsites.net/samples/assets/Down.png",
 "width": "20px",
 "altText": "Expand",
 "height": "20px"
 }
 ],
 "width": "auto",
 "spacing": "None",
 "padding": "None"
 },
 {
 "type": "Column",
 "id": "ActivityHistoryChevronUp",
 "isVisible": false,
 "items": [
 {
 "type": "Image",
 "selectAction": {
 "type": "Action.ToggleVisibility",
 "id": "CollapseActivityHistory",
 "title": "Collapse Activity History",
 "targetElements": [
 "ActivityHistoryWrapper",
 "ActivityHistoryChevronUp",
 "ActivityHistoryChevronDown"
 ]
 },
 "url": "https://amdesigner.azurewebsites.net/samples/assets/Up.png",
 "width": "20px",
 "altText": "Collapse",
 "height": "20px"
 }
 ],
 "width": "auto",
 "padding": "None"
 }
 ],
 "padding": "None"
 }
 ],
 "spacing": "None",
 "style": "emphasis",
 "separator": true,
 "selectAction": {
 "type": "Action.ToggleVisibility",
 "targetElements": [
 "ActivityHistoryWrapper",
 "ActivityHistoryChevronUp",
 "ActivityHistoryChevronDown"
 ],
 "id": "ExpandActivityHistory",
 "title": "Expand Activity History"
 }
 },
 {
 "type": "Container",
 "id": "ActivityHistoryWrapper",
 "isVisible": false,
 "items": [
 {
 "type": "TextBlock",
 "text": "[approved] Collin Ballinger on 02.09.2019",
 "wrap": true
 }
 ],
 "padding": {
 "top": "Default",
 "bottom": "Large",
 "left": "Default",
 "right": "Default"
 },
 "spacing": "None",
 "separator": true
 }
 ],
 "padding": "None",
 "separator": true
 },
 {
 "type": "Container",
 "id": "c8472889-6d94-90e5-5311-3ede0967cd86",
 "items": [
 {
 "type": "Container",
 "spacing": "None",
 "separator": true,
 "items": [
 {
 "type": "ColumnSet",
 "columns": [
 {
 "type": "Column",
 "items": [
 {
 "type": "TextBlock",
 "weight": "Bolder",
 "text": "פריטים בהזמנה",
 "wrap": true,
 "spacing": "None"
 }
 ],
 "width": "stretch",
 "padding": "None"
 },
 {
 "type": "Column",
 "id": "ExpenseDetailsChevronDown",
 "items": [
 {
 "type": "Image",
 "selectAction": {
 "type": "Action.ToggleVisibility",
 "id": "ExpandExpenseDetails",
 "title": "Expand Expense Details",
 "targetElements": [
 "ExpenseDetailsWrapper",
 "ExpenseDetailsChevronUp",
 "ExpenseDetailsChevronDown"
 ]
 },
 "url": "https://amdesigner.azurewebsites.net/samples/assets/Down.png",
 "width": "20px",
 "altText": "Expand",
 "height": "20px"
 }
 ],
 "width": "auto",
 "padding": "None"
 },
 {
 "type": "Column",
 "id": "ExpenseDetailsChevronUp",
 "isVisible": false,
 "items": [
 {
 "type": "Image",
 "selectAction": {
 "type": "Action.ToggleVisibility",
 "id": "CollapseExpenseDetails",
 "title": "Collapse Expense Details",
 "targetElements": [
 "ExpenseDetailsWrapper",
 "ExpenseDetailsChevronUp",
 "ExpenseDetailsChevronDown"
 ]
 },
 "url": "https://amdesigner.azurewebsites.net/samples/assets/Up.png",
 "width": "20px",
 "altText": "Collapse",
 "height": "20px"
 }
 ],
 "width": "auto",
 "padding": "None"
 }
 ],
 "padding": "None"
 }
 ],
 "padding": "Default",
 "style": "emphasis",
 "selectAction": {
 "type": "Action.ToggleVisibility",
 "targetElements": [
 "ExpenseDetailsWrapper",
 "ExpenseDetailsChevronUp",
 "ExpenseDetailsChevronDown"
 ],
 "id": "ExpandExpenseDetails",
 "title": "Expand Expense Details"
 }
 },
 {
 "type": "Container",
 "id": "ExpenseDetailsWrapper",
 "isVisible": false,
 "items": [
 {
 "type": "ColumnSet",
 "id": "15c8335c-a6f0-9bdd-e906-5fd9a0679d30",
 "columns": [
 {
 "type": "Column",
 "id": "0b535a2d-92cf-c8b2-3a3e-d48e872156e2",
 "padding": "None",
 "width": "auto",
 "items": @{variables('purchaseorderproduct')}
 },
 {
 "type": "Column",
 "id": "5e4dc613-4a4c-1fbd-323d-19f21e676f5b",
 "padding": "None",
 "width": "auto",
 "items": [
 {
 "type": "TextBlock",
 "id": "b8a8a7a7-315b-afe5-e2ee-d66304bc98db",
 "text": "כמות",
 "wrap": true
 }
 ]
 },
 {
 "type": "Column",
 "id": "6f4a5254-e875-74e2-35b0-e86f9442882e",
 "padding": "None",
 "width": "auto",
 "items": [
 {
 "type": "TextBlock",
 "id": "4564cc88-6461-e09e-3bbc-7acf81c04f9f",
 "text": "תיאור",
 "wrap": true
 }
 ]
 },
 {
 "type": "Column",
 "id": "bfa29794-2bdc-0362-73d4-e2c7d133488f",
 "padding": "None",
 "width": "auto",
 "items": [
 {
 "type": "TextBlock",
 "id": "4f5ff158-17d7-d2fe-7388-62456e6c840f",
 "text": "סה\"כ",
 "wrap": true
 }
 ]
 }
 ],
 "padding": "None"
 }
 ],
 "padding": "Default",
 "separator": true,
 "spacing": "None"
 }
 ],
 "padding": "None",
 "separator": true,
 "spacing": "None"
 },
 {
 "type": "Container",
 "id": "353b659f-b668-fac0-5b7f-5d2f1bdb46a1",
 "padding": "Default",
 "items": [
 {
 "type": "TextBlock",
 "text": "הערה כללית",
 "wrap": true
 },
 {
 "type": "Input.Text",
 "id": "answer",
 "placeholder": "Enter text here",
 "isMultiline": true
 }
 ]
 },
 {
 "type": "Container",
 "id": "353b659f-b668-fac0-5b7f-5d2f1bdb46ac",
 "padding": "Default",
 "items": [
 {
 "type": "ActionSet",
 "actions": [
 {
 "type": "Action.Http",
 "id": "accept",
 "title": "אישור",
 "method": "POST",
 "url": "URL",
 "body": "{\"comment\": \"{{Answer.value}}\",\"ApprovelStatus\": \"Approved\"}",
 "isPrimary": true,
 "style": "positive",
 "headers": [
 {
 "name": "Authorization"
 },
 {
 "name": "Content-Type",
 "value": "application/json"
 }
 ]
 },
 {
 "type": "Action.ShowCard",
 "id": "e1487cbc-66b0-037e-cdc4-045fb7d8d0b8",
 "title": "דחייה",
 "card": {
 "type": "AdaptiveCard",
 "body": [
 {
 "type": "Input.Text",
 "id": "Comment",
 "placeholder": "הוספת הערה לדחיית הבקשה",
 "isMultiline": true
 },
 {
 "type": "ActionSet",
 "id": "1e77f639-e5a8-320f-c6de-4291227db6b3",
 "actions": [
 {
 "type": "Action.Http",
 "id": "1ca3a888-ebfb-1feb-064b-928960616e52",
 "title": "שלח",
 "method": "POST",
 "url": "URL",
 "body": "{\"comment\": \"{{Comment.value}}\",\"ApprovelStatus\": \"Rejected\"}",
 "headers": [
 {
 "name": "Authorization"
 },
 {
 "name": "Content-Type",
 "value": "application/json"
 }
 ]
 }
 ]
 }
 ],
 "$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
 "fallbackText": "Unable to render the card",
 "padding": "None"
 }
 }
 ],
 "spacing": "None"
 }
 ],
 "spacing": "None",
 "separator": true
 }
 ],
 "$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
 "version": "1.0",
 "padding": "None",
 "rtl": true,
 "Organizer": "OrganizerID"
}

 

My user gets it like this:

 

alexy88_2-1651826863379.png

 

 

rest of users gets 

 

alexy88_3-1651826978674.png

 

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