Skip to main content

Notifications

Community site session details

Community site session details

Session Id : kjV831wJ8iQ+A3CCWTOWjk
Copilot Studio - General
Answered

My Topics missing when Integrating Bot to Facebook Messenger

Like (1) ShareShare
ReportReport
Posted on 5 Feb 2020 10:38:43 by 63

Hi,

 

I try to integrate my virtual agent bot into Facebook Messenger.

The process itself is succeeded, however, my user defined topics seems missing from my bot knowledge based.

Is there any setting so that my created topics is applicable by the bot in Facebook Messenger?

 

Regards,

Alvin Susanto

  • alvinsusanto Profile Picture
    63 on 07 Feb 2020 at 01:30:33
    Re: My Topics missing when Integrating Bot to Facebook Messenger

    Hi @renatoromao ,

     

    It seems i missing to publish my bot. 

    After publishing, somehow it need some time before the topics could be executed

     

    Regards,

    Alvin Susanto

  • CU22081450-0 Profile Picture
    Most Valuable Professional on 06 Feb 2020 at 10:25:02
  • alvinsusanto Profile Picture
    63 on 06 Feb 2020 at 01:52:43
    Re: My Topics missing when Integrating Bot to Facebook Messenger

    Hi @renatoromao ,

     

    I already publish my Bot.

    I tried the bot using the bot in the demo website, and my topic is executed.

    But when i try again in Facebook Messenger, my topic is still not recognized. Is there any step needed to refresh the bot in Facebook Messenger?

     

    Regards,

    Alvin Susanto

  • Verified answer
    CU22081450-0 Profile Picture
    Most Valuable Professional on 05 Feb 2020 at 12:31:41
    Re: My Topics missing when Integrating Bot to Facebook Messenger

    Hi @alvinsusanto ,

     

    Really?

    Did you publish your bot before deploy on the Facebook channel?

    Because I published my topics and afterward deploy on the Facebook channel. When I send a message, my topic is executed normally.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

🌸 Community Spring Festival 2025 Challenge Winners! 🌸

Congratulations to all our community participants!

Warren Belz – Community Spotlight

We are honored to recognize Warren Belz as our May 2025 Community…

Congratulations to the April Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard > Copilot Studio - General

#1
Artur Stepniak Profile Picture

Artur Stepniak 5 Super User 2025 Season 1

#2
Ekta Gupta Profile Picture

Ekta Gupta 4

#2
Michael E. Gernaey Profile Picture

Michael E. Gernaey 4 Super User 2025 Season 1

Overall leaderboard
Loading started