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E-mail Formatting

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Posted on by 18
Sorry for the stupid question, would anyone be able to help and explain why these two e-mails look different. I have the first screenshot (1) as an existing flow and it works perfectly. When I make a change to the e-mail body it ends up screwing up the formatting, screenshot two (2). Would really help any guidance on it! I even tried copying the 1 send an email v2 flow and re-create it but it still shows up wonky. 
 
 
 
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  • Nived_Nambiar Profile Picture
    Nived_Nambiar 17,115 on at
    E-mail Formatting
    Ok - could you show how you have configured these in send email action ?
    Thanks & Regards,
    Nived N 
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  • FZK Profile Picture
    FZK 18 on at
    E-mail Formatting
    Yes, the problem is whenever I make any change to the e-mail template in screenshot 1 and save, it adds the extra spaces. So what I am trying to do is update the e-mail template with some more information (e.g. French translation) but it is adding these extra spaces and the dynamic content font/size is not the same anymore. 
  • Nived_Nambiar Profile Picture
    Nived_Nambiar 17,115 on at
    E-mail Formatting
    Hi @
     
    I could see you have changed information in emails as per screenshot 2? so what formatting changes are you observing there- is it the linepsace issue in bullet points ?
     
    Thanks & Regards,
    Nived N 
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    Blog: Nived Nambiar's Blogs

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  • Suggested answer
    AnthonyAmador Profile Picture
    AnthonyAmador 2,524 on at
    E-mail Formatting
    Hi,
     
    Have you tried checking the body of the email in code mode to ensure everything is consistent?



    Let me know if that works. 
    Anthony. 
     
    If my reply answers your question, please like and mark it as verified. This helps me stay motivated to assist others and makes it easier for users with similar questions to find the answer. Thanks!
     

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