Reconfigure the Power Platform connections when we reset the password for a servcie account

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Posted on by johnjohnPter

1,811 Super User 2024 Season 1

We have a service account that runs around 40 power automate schduled and automated flows. now I want to change the service account password for security purposes, so i login to the service account click on "View account" link:-

and i clicked on the "Password" link:-

I entered the number inside the microsoft authnticator >> I typed the new password and i confirmed it... now i logout and relogin using the new password. but i thought that all the Power Platform connections will need to be reauthnticated, but i can see that all the connections are still valid (mainly connections to SharePoint, OneDrive, Outlook, etc), as follow:-

Although i did the reset around 2 hours ago.. any advice?

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Building flows

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trice602 15,404 Super User 2025 Season 2 on at

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Hi John,

They automatically sync, you don't need to do anything. I change service account often and I don't have to touch the cloud connections. If you have a desktop flow, you will need to reauthenticate the desktop flow connection though.

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Tom

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johnjohnPter 1,811 Super User 2024 Season 1 on at

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@@@trice602 thanks for the reply.. but based on my previouse experience, i faced those 2 issues in the past:-

1) the admin reset a password for a service account without informing me, and then the flows stopped working, so when i login to Power Platform using the service account, i got a popup that many connections need to be reauthnticated, so i need to reenter the new passwrord.

2) last week an admin set a MFA to a service account and we faced the same issue with the connection

the only difference, is that in the prevoiuse 2 cases the admin reset the password and apply the MFA, but in my case i did that using the service account itself, from "View Account" >> "Password"... not sure how things works.. i am confused.. any advice? Thanks

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trice602 15,404 Super User 2025 Season 2 on at

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Hi,

My best guess is since you logged in and reset the password while logged into the service account, you don't need to do anything (at least that is my experience for the last couple of years). The previous issues broke connections because the PW was not changed in the account while logged into the service account, the admin just reset it and that would break the links.

Let me know how this turns out please, really curious to see if I was correct.

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Always glad to help! 💯💯💯💯💯

Tom

Follow me on LinkedIn - Thomas Rice, PMP | LinkedIn

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johnjohnPter 1,811 Super User 2024 Season 1 on at

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@@trice602

Atleast after 10 hours of resetting the password all the connections are still connected and they are showing that they have been Modified recently some are showing 1 hours ago, other are showing 32 minutes ago.. so seems the connection is been updated behind the scenses,, so my guess is that i am not require to reauthnticate the connections... will keep my eyes on the connections and update this question... insteresting , i always think that resetting a service account password will require reauthnticating the connections, until yesterday :)

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Pstork1 68,707 Most Valuable Professional on at

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Changing the password on a connection account won't immediately break the connection because its using OAuth authentication. A token was created using the password when the connection was first established. That connection will re-sync the token after a period of time. I think its every thirty days. During that time period the authentication is independent from the account/password used when it was created. So changing the password will eventually require resetting the connection, but it will only happen when the OAuth token needs to be renewed.

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johnjohnPter 1,811 Super User 2024 Season 1 on at

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@Pstork1

That looks really weired, so the connections might break anytime after 30 days? is there a way to expire the current token immediatly so i can reauthnticate them now?

Thanks

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trice602 15,404 Super User 2025 Season 2 on at

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Hey there!

I am following up on this post reconfigure the power platform connections when we reset the password for a servcie account in this category building flows from 02/08/2025. I know the post is a little older, but it is a common question here so wanted to take a moment and follow-up. I see there have been 6 replies and 1 likes and asking if your question has been answered. If so, please help the community out by completing one or more of the following actions! Thanks in advance!

Easy as 1-2-3 ‼️💯⭐😎🆒🙏

1) Mark a reply as a verified answer - this is essential, and it helps others with the same general question find this thread. ✅

2) You can also mark one of more replies as a verified answer. Please take a moment and give the author credit for volunteering their time. ✌️

3) Like one or more replies. Kudos always greatly appreciated! 👍

Pro tip: if you found your own solution or workaround, feel free to add a reply to your own post and mark it as the solution too! The goal is to get this thread marked with a verified answer by anyone that finds one or more replies helpful!

Again, thanks in advance for reading and responding, always glad to help! Tom 💯💯💯💯💯

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trice602 15,404 Super User 2025 Season 2 on at

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If I can help with anything else please let me know or tag me in a future post, I enjoy reading and answering questions. Always glad to help! Tom 💯💯💯💯💯

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CU18030113-0 on at

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Hi @johnjohnPter, did you get the conclusion on this issue? I faced the same issue here. I was notified that the service account password has been reset, I thought all the connections using the service account requires the reauthentication. But when I logged in the service account, all connections were showing as connected, no need to fix the connection by reauthentication. It's weird to my understanding... Hope you have the conclusion now. Thank you in advance!

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