Value of choice columns appear as null but only for a single user

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Posted on by GenisGM

I have a problem with the value of choice columns in dataverse, im retrieving a table to excel and it all works well for all users except one, which sees the value of choice columns as null:

meanwhile in all other users the correct data apears:

both users have the same custom security role that allows them to acess the dataverse table, the user that has the problem can see the correct values directly from power apps but not when connected to excel.

This problem happens on this column but also on all other choice columns, and hardcoding the values is not an option.

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Microsoft Dataverse