I am facing an issue while trying to update the Input field of a Work Queue item in Power Automate Desktop. I am NOT updating the Processing Notes, but still getting the following error:
"Updating work queue item values is not permitted for this queue. To enable this feature, please adjust the work queue settings under Work Queues in the Power Automate portal."
@@'InputSummaryValue:WORKQUEUE': 'Test'
LOOP WHILE (WorkQueues.ProcessWorkQueueItem.ProcessWorkQueueItemOverrideRetry WorkQueue: $'''5e61d76b-08d8-ef11-8eea-6045bd94c423''' MaxRetryCount: 1 WorkQueueItem=> WorkQueueItem)
Variables.ConvertJsonToCustomObject Json: WorkQueueItem.Value CustomObject=> TransactionItem
SET TransactionItem['FileName'] TO $'''123-PDF'''
Variables.ConvertCustomObjectToJson CustomObject: TransactionItem Json=> CustomObjectAsJson
WorkQueues.UpdateWorkQueueItem.UpdateAndClearProcessingNotes WorkQueueItem: WorkQueueItem Status: WorkQueues.WorkQueueItemStatus.Unchanged InputValue: TransactionItem
END
{
"FileName": "Test-PDF",
"SNo": "2",
"FileNumber": "009789009"
}
Troubleshooting Steps Taken:
✔ Checked that I am only modifying the Input field, not Processing Notes.
✔ Tried different approaches to update the FileName field.
Questions:
- Do I need to enable any specific settings in Power Automate Work Queue to allow updating Input fields?
- Is there any workaround to update an existing Work Queue item without facing this restriction?
Any help or guidance would be much appreciated!

Report
All responses (
Answers (