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Power Platform Community / Forums / Power Automate / Problem installing pow...
Power Automate
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Problem installing powerautomate on Windows Server 2016 1607

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Posted on by AlexMetix 2

Good morning, I'm not able to install power automate desktop in windows server 2016.

 

This is the installation log:

 

[3198:3ED8][2021-08-09T15:47:17]i001: Burn v3.11.1.2318, Windows v10.0 (Build 14393: Service Pack 0), path: C:\Windows\Temp\{4C295CE6-3E80-4EA8-8A88-1DF6E0DB3864}\.cr\Setup.Microsoft.PowerAutomateDesktop.exe
[3198:3ED8][2021-08-09T15:47:17]i000: Initializing string variable 'BundleVersion' to value '2.11.00051.21196'
[3198:3ED8][2021-08-09T15:47:17]i000: Initializing string variable 'RegistryKeyPathWithAdminPermission' to value 'SOFTWARE\Microsoft\Power Automate Desktop\Global'
[3198:3ED8][2021-08-09T15:47:17]i000: Initializing string variable 'RegistryKeyPathWithServiceStartAccountPermission' to value 'SOFTWARE\Microsoft\Power Automate Desktop\Service'
[3198:3ED8][2021-08-09T15:47:17]i000: Initializing string variable 'DefaultInstallPath' to value '[ProgramFilesFolder]Power Automate Desktop'
[3198:3ED8][2021-08-09T15:47:17]i000: Initializing string variable 'InstallPath' to value '[ProgramFilesFolder]Power Automate Desktop'
[3198:3ED8][2021-08-09T15:47:17]i000: Initializing string variable 'WebDriverOnDemandOptIn' to value 'Y'
[3198:3ED8][2021-08-09T15:47:17]i000: Initializing string variable 'AgentClientId' to value 'static'
[3198:3ED8][2021-08-09T15:47:17]i009: Command Line: '-burn.clean.room=F:\_Metix_\Setup.Microsoft.PowerAutomateDesktop.exe -burn.filehandle.attached=520 -burn.filehandle.self=528'
[3198:3ED8][2021-08-09T15:47:17]i000: Setting string variable 'WixBundleOriginalSource' to value 'F:\_Metix_\Setup.Microsoft.PowerAutomateDesktop.exe'
[3198:3ED8][2021-08-09T15:47:17]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'F:\_Metix_\'
[3198:3ED8][2021-08-09T15:47:17]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\alberto\AppData\Local\Temp\Power_Automate_Desktop_20210809154717.log'
[3198:3ED8][2021-08-09T15:47:17]i000: Setting string variable 'WixBundleName' to value 'Power Automate Desktop'
[3198:3ED8][2021-08-09T15:47:17]i000: Setting string variable 'WixBundleManufacturer' to value 'Microsoft Corporation'
[3198:3ED8][2021-08-09T15:47:17]i000: Loading managed bootstrapper application.
[3198:3ED8][2021-08-09T15:47:17]i000: Creating BA thread to run asynchronously.
[3198:0EDC][2021-08-09T15:47:18]i000: Running bootstrap application.
[3198:0EDC][2021-08-09T15:47:18]i000: UIVisible: True
[3198:3ED8][2021-08-09T15:47:18]i100: Detect begin, 4 packages
[3198:3ED8][2021-08-09T15:47:18]i000: Product or related product not found: {D430A057-BAED-421C-A12C-C4EFF28670C6}
[3198:3ED8][2021-08-09T15:47:18]i000: Setting version variable 'GatewayInstalledVersion' to value '0.0.0.0'
[3198:3ED8][2021-08-09T15:47:18]i000: Setting string variable 'NETFRAMEWORK45' to value '460805'
[3198:3ED8][2021-08-09T15:47:18]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Power Automate Desktop\Global'
[3198:3ED8][2021-08-09T15:47:18]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Power Automate Desktop\Global'
[3198:3ED8][2021-08-09T15:47:18]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Power Automate Desktop\Global'
[3198:3ED8][2021-08-09T15:47:18]i052: Condition 'PersistedWebDriverOnDemandOptIn' evaluates to false.
[3198:3ED8][2021-08-09T15:47:18]i052: Condition 'PersistedInstallPath' evaluates to false.
[3198:3ED8][2021-08-09T15:47:18]i052: Condition 'PersistedAgentClientId' evaluates to false.
[3198:3ED8][2021-08-09T15:47:18]i052: Condition 'NETFRAMEWORK45 >= 461808' evaluates to false.
[3198:3ED8][2021-08-09T15:47:18]i101: Detected package: NetFx472Web, state: Absent, cached: None
[3198:3ED8][2021-08-09T15:47:18]i101: Detected package: VCRedist64, state: Absent, cached: Complete
[3198:3ED8][2021-08-09T15:47:18]i101: Detected package: VCRedist86, state: Absent, cached: None
[3198:3ED8][2021-08-09T15:47:18]i101: Detected package: MicrosoftFlowRPA, state: Absent, cached: Complete
[3198:3ED8][2021-08-09T15:47:18]i104: Detected package: MicrosoftFlowRPA, feature: Microsoft.Flow.RPA.PADShortcut, state: Absent
[3198:3ED8][2021-08-09T15:47:18]i104: Detected package: MicrosoftFlowRPA, feature: Microsoft.Flow.RPA.PADComponents, state: Absent
[3198:3ED8][2021-08-09T15:47:18]i104: Detected package: MicrosoftFlowRPA, feature: Microsoft.Flow.RPA.Connectivity, state: Absent
[3198:3ED8][2021-08-09T15:47:18]i104: Detected package: MicrosoftFlowRPA, feature: Microsoft.Flow.RPA.Agent, state: Absent
[3198:3ED8][2021-08-09T15:47:18]i104: Detected package: MicrosoftFlowRPA, feature: Microsoft.Flow.RPA.RecorderV1, state: Absent
[3198:3ED8][2021-08-09T15:47:18]i104: Detected package: MicrosoftFlowRPA, feature: Microsoft.Flow.RPA.ThirdPartyNotice, state: Absent
[3198:3ED8][2021-08-09T15:47:18]i104: Detected package: MicrosoftFlowRPA, feature: Microsoft.Flow.RPA.Notifier, state: Absent
[3198:3ED8][2021-08-09T15:47:18]i104: Detected package: MicrosoftFlowRPA, feature: Microsoft.Flow.RPA.UIFlowsClientDll, state: Absent
[3198:3ED8][2021-08-09T15:47:18]i104: Detected package: MicrosoftFlowRPA, feature: Microsoft.Flow.RPA.RDPConnections, state: Absent
[3198:3ED8][2021-08-09T15:47:18]i104: Detected package: MicrosoftFlowRPA, feature: Microsoft.Flow.RPA.SapAgentV1, state: Absent
[3198:3ED8][2021-08-09T15:47:18]i104: Detected package: MicrosoftFlowRPA, feature: Microsoft.Flow.RPA.ChromeExtension, state: Absent
[3198:3ED8][2021-08-09T15:47:18]i104: Detected package: MicrosoftFlowRPA, feature: Microsoft.Flow.RPA.PADChromeExtension, state: Absent
[3198:3ED8][2021-08-09T15:47:18]i104: Detected package: MicrosoftFlowRPA, feature: Microsoft.Flow.RPA.LogShipper, state: Absent
[3198:3ED8][2021-08-09T15:47:18]i104: Detected package: MicrosoftFlowRPA, feature: Microsoft.Flow.RPA.LogShipperOptIn, state: Absent
[3198:3ED8][2021-08-09T15:47:18]i104: Detected package: MicrosoftFlowRPA, feature: Microsoft.Flow.RPA.LogShipperOptOut, state: Absent
[3198:3ED8][2021-08-09T15:47:18]i104: Detected package: MicrosoftFlowRPA, feature: Microsoft.Flow.RPA.StartupNotifier, state: Absent
[3198:3ED8][2021-08-09T15:47:18]i104: Detected package: MicrosoftFlowRPA, feature: Microsoft.Flow.RPA.Settings, state: Absent
[3198:3ED8][2021-08-09T15:47:18]i104: Detected package: MicrosoftFlowRPA, feature: Microsoft.Flow.RPA.UIFlowService, state: Absent
[3198:3ED8][2021-08-09T15:47:18]i104: Detected package: MicrosoftFlowRPA, feature: Microsoft.Flow.RPA.AgentLauncher, state: Absent
[3198:3ED8][2021-08-09T15:47:18]i000: Gateway is not installed.
[3198:3ED8][2021-08-09T15:47:18]i000: Found bundle variable InstallPath: 'C:\Program Files (x86)\Power Automate Desktop'.
[3198:3ED8][2021-08-09T15:47:18]i000: Did not find bundle variable AllowTelemetry: Retrieving from LogCollectionOptIn feature.
[3198:3ED8][2021-08-09T15:47:18]i000: No previous installation found: diagnostic data collection set to True
[3198:3ED8][2021-08-09T15:47:18]i199: Detect complete, result: 0x0
[3198:0EDC][2021-08-09T15:47:18]i000: UI installer: [Install].
[3198:3ED8][2021-08-09T15:47:37]i200: Plan begin, 4 packages, action: Install
[3198:3ED8][2021-08-09T15:47:37]i000: Setting string variable 'InstallPath' to value 'F:\Program Files (x86)\Power Automate Desktop'
[3198:3ED8][2021-08-09T15:47:37]i000: Setting string variable 'AgentClientId' to value 'fN0GOEIpz5pfhukL6FM0udg1w2faUoZR'
[3198:3ED8][2021-08-09T15:47:37]i000: Setting string variable 'WebDriverOnDemandOptIn' to value 'True'
[3198:3ED8][2021-08-09T15:47:37]w321: Skipping dependency registration on package with no dependency providers: NetFx472Web
[3198:3ED8][2021-08-09T15:47:37]i000: Setting string variable 'NetFx472FullLog' to value 'C:\Users\alberto\AppData\Local\Temp\Power_Automate_Desktop_20210809154717_000_NetFx472Web.log'
[3198:3ED8][2021-08-09T15:47:37]i052: Condition 'VersionNT64' evaluates to true.
[3198:3ED8][2021-08-09T15:47:37]w321: Skipping dependency registration on package with no dependency providers: VCRedist64
[3198:3ED8][2021-08-09T15:47:37]i000: Setting string variable 'WixBundleLog_VCRedist64' to value 'C:\Users\alberto\AppData\Local\Temp\Power_Automate_Desktop_20210809154717_001_VCRedist64.log'
[3198:3ED8][2021-08-09T15:47:37]i052: Condition 'NOT VersionNT64' evaluates to false.
[3198:3ED8][2021-08-09T15:47:37]w321: Skipping dependency registration on package with no dependency providers: VCRedist86
[3198:3ED8][2021-08-09T15:47:37]i204: Plan 19 msi features for package: MicrosoftFlowRPA
[3198:3ED8][2021-08-09T15:47:37]i203: Planned feature: Microsoft.Flow.RPA.PADShortcut, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[3198:3ED8][2021-08-09T15:47:37]i203: Planned feature: Microsoft.Flow.RPA.PADComponents, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[3198:3ED8][2021-08-09T15:47:37]i203: Planned feature: Microsoft.Flow.RPA.Connectivity, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[3198:3ED8][2021-08-09T15:47:37]i203: Planned feature: Microsoft.Flow.RPA.Agent, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[3198:3ED8][2021-08-09T15:47:37]i203: Planned feature: Microsoft.Flow.RPA.RecorderV1, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[3198:3ED8][2021-08-09T15:47:37]i203: Planned feature: Microsoft.Flow.RPA.ThirdPartyNotice, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[3198:3ED8][2021-08-09T15:47:37]i203: Planned feature: Microsoft.Flow.RPA.Notifier, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[3198:3ED8][2021-08-09T15:47:37]i203: Planned feature: Microsoft.Flow.RPA.UIFlowsClientDll, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[3198:3ED8][2021-08-09T15:47:37]i203: Planned feature: Microsoft.Flow.RPA.RDPConnections, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[3198:3ED8][2021-08-09T15:47:37]i203: Planned feature: Microsoft.Flow.RPA.SapAgentV1, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[3198:3ED8][2021-08-09T15:47:37]i203: Planned feature: Microsoft.Flow.RPA.ChromeExtension, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[3198:3ED8][2021-08-09T15:47:37]i203: Planned feature: Microsoft.Flow.RPA.PADChromeExtension, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[3198:3ED8][2021-08-09T15:47:37]i203: Planned feature: Microsoft.Flow.RPA.LogShipper, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[3198:3ED8][2021-08-09T15:47:37]i203: Planned feature: Microsoft.Flow.RPA.LogShipperOptIn, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[3198:3ED8][2021-08-09T15:47:37]i203: Planned feature: Microsoft.Flow.RPA.LogShipperOptOut, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None
[3198:3ED8][2021-08-09T15:47:37]i203: Planned feature: Microsoft.Flow.RPA.StartupNotifier, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[3198:3ED8][2021-08-09T15:47:37]i203: Planned feature: Microsoft.Flow.RPA.Settings, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[3198:3ED8][2021-08-09T15:47:37]i203: Planned feature: Microsoft.Flow.RPA.UIFlowService, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[3198:3ED8][2021-08-09T15:47:37]i203: Planned feature: Microsoft.Flow.RPA.AgentLauncher, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[3198:3ED8][2021-08-09T15:47:37]i000: Setting string variable 'WixBundleRollbackLog_MicrosoftFlowRPA' to value 'C:\Users\alberto\AppData\Local\Temp\Power_Automate_Desktop_20210809154717_002_MicrosoftFlowRPA_rollback.log'
[3198:3ED8][2021-08-09T15:47:37]i000: Setting string variable 'WixBundleLog_MicrosoftFlowRPA' to value 'C:\Users\alberto\AppData\Local\Temp\Power_Automate_Desktop_20210809154717_002_MicrosoftFlowRPA.log'
[3198:3ED8][2021-08-09T15:47:37]i201: Planned package: NetFx472Web, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
[3198:3ED8][2021-08-09T15:47:37]i201: Planned package: VCRedist64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: No, uncache: No, dependency: None
[3198:3ED8][2021-08-09T15:47:37]i201: Planned package: VCRedist86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[3198:3ED8][2021-08-09T15:47:37]i201: Planned package: MicrosoftFlowRPA, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[3198:3ED8][2021-08-09T15:47:37]i299: Plan complete, result: 0x0
[3198:3ED8][2021-08-09T15:47:37]i300: Apply begin
[3198:3ED8][2021-08-09T15:47:37]i010: Launching elevated engine process.
[3198:3ED8][2021-08-09T15:47:38]i011: Launched elevated engine process.
[3198:3ED8][2021-08-09T15:47:38]i012: Connected to elevated engine.
[438C:1574][2021-08-09T15:47:38]i358: Pausing automatic updates.
[438C:1574][2021-08-09T15:47:38]i359: Paused automatic updates.
[438C:1574][2021-08-09T15:47:38]i360: Creating a system restore point.
[438C:1574][2021-08-09T15:47:38]i362: System restore disabled, system restore point not created.
[438C:1574][2021-08-09T15:47:38]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{00123800-d164-43e9-9af7-752d39a6c7e1}, options: 0x7, disable resume: No
[438C:1574][2021-08-09T15:47:38]i000: Caching bundle from: 'C:\Windows\Temp\{E843FB26-4963-4313-A3DE-EF746521C900}\.be\Setup.Microsoft.PowerAutomateDesktop.exe' to: 'C:\ProgramData\Package Cache\{00123800-d164-43e9-9af7-752d39a6c7e1}\Setup.Microsoft.PowerAutomateDesktop.exe'
[438C:1574][2021-08-09T15:47:38]i320: Registering bundle dependency provider: {00123800-d164-43e9-9af7-752d39a6c7e1}, version: 2.11.51.21196
[438C:1574][2021-08-09T15:47:38]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{00123800-d164-43e9-9af7-752d39a6c7e1}, resume: Active, restart initiated: No, disable resume: No
[3198:1954][2021-08-09T15:47:38]w343: Prompt for source of package: NetFx472Web, payload: NetFx472Web, path: F:\_Metix_\redist\NDP472-KB4054531-Web.exe
[3198:1954][2021-08-09T15:47:38]i338: Acquiring package: NetFx472Web, payload: NetFx472Web, download from: http://go.microsoft.com/fwlink/?LinkId=863262
[438C:3AC4][2021-08-09T15:47:38]i305: Verified acquired payload: NetFx472Web at path: C:\ProgramData\Package Cache\.unverified\NetFx472Web, moving to: C:\ProgramData\Package Cache\4E4EC6EDF12BE6B0B8153A7E2C1A73EE537FF384\redist\NDP472-KB4054531-Web.exe.
[438C:3AC4][2021-08-09T15:47:39]i304: Verified existing payload: VCRedist64 at path: C:\ProgramData\Package Cache\725CE1EAB169888A70F3394AC08F7CDEDB2EF497\VC_redist.x64.exe.
[438C:3AC4][2021-08-09T15:47:42]i304: Verified existing payload: MicrosoftFlowRPA at path: C:\ProgramData\Package Cache\{07F084CC-D027-4C58-811F-7680741303EF}v2.11.00051.21196\Microsoft.Flow.UIflow.msi.
[438C:1574][2021-08-09T15:47:42]i301: Applying execute package: NetFx472Web, action: Install, path: C:\ProgramData\Package Cache\4E4EC6EDF12BE6B0B8153A7E2C1A73EE537FF384\redist\NDP472-KB4054531-Web.exe, arguments: '"C:\ProgramData\Package Cache\4E4EC6EDF12BE6B0B8153A7E2C1A73EE537FF384\redist\NDP472-KB4054531-Web.exe" /q /norestart /ChainingPackage "Power Automate Desktop" /log "C:\Users\alberto\AppData\Local\Temp\Power_Automate_Desktop_20210809154717_000_NetFx472Web.log.html"'
[438C:1574][2021-08-09T15:48:36]e000: Error 0x8000ffff: Process returned error: 0x8000ffff
[438C:1574][2021-08-09T15:48:36]e000: Error 0x8000ffff: Failed to execute EXE package.
[3198:3ED8][2021-08-09T15:48:36]e000: Error 0x8000ffff: Failed to configure per-machine EXE package.
[3198:3ED8][2021-08-09T15:48:36]i319: Applied execute package: NetFx472Web, result: 0x8000ffff, restart: None
[3198:3ED8][2021-08-09T15:48:36]e000: Error 0x8000ffff: Failed to execute EXE package.
[438C:1574][2021-08-09T15:48:36]i351: Removing cached package: NetFx472Web, from path: C:\ProgramData\Package Cache\4E4EC6EDF12BE6B0B8153A7E2C1A73EE537FF384\
[438C:1574][2021-08-09T15:48:36]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{00123800-d164-43e9-9af7-752d39a6c7e1}, resume: None, restart: None, disable resume: No
[438C:1574][2021-08-09T15:48:36]i330: Removed bundle dependency provider: {00123800-d164-43e9-9af7-752d39a6c7e1}
[438C:1574][2021-08-09T15:48:36]i352: Removing cached bundle: {00123800-d164-43e9-9af7-752d39a6c7e1}, from path: C:\ProgramData\Package Cache\{00123800-d164-43e9-9af7-752d39a6c7e1}\
[438C:1574][2021-08-09T15:48:36]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{00123800-d164-43e9-9af7-752d39a6c7e1}, resume: None, restart initiated: No, disable resume: No
[3198:3ED8][2021-08-09T15:48:36]e000: Apply completion Failed.Code: 0x8000ffff. Status code: Unexpected.
[3198:3ED8][2021-08-09T15:48:37]i399: Apply complete, result: 0x8000ffff, restart: None, ba requested restart: No

 

Help please!

Categories:
Power Automate Desktop
I have the same question (0)
  • Pstork1 Profile Picture
    Pstork1 69,657 Most Valuable Professional on at

    From the log it looks like the automated installation of .NET Framework 4.7.2 failed.  Since that is a prerequisite the installation of Power Automate Desktop also failed.  Try installing .NET Framework 4.7.2 or later on the server manually and then try your install again.

  • vamsi_varanasi Profile Picture
    vamsi_varanasi 152 on at

    Hi @AlexMetix , 

     

    I just created a windows server 2019 VM and tried to installed the PAD but it given a warning message about the .net pre requisite as servers will not be having always the latest version, I had installed the .Net latest version and it successfully installed and able to run the unattended flows with 2 login users with in the server.

     

    Let me know if you need more information

     

    @Pstork1 

  • AlexMetix Profile Picture
    AlexMetix 2 on at

    Thank you. The problem for me is that I'm not able to install .Net Framework 4.7.2. The setup process stops with errors.

  • Pstork1 Profile Picture
    Pstork1 69,657 Most Valuable Professional on at

    Then you need to figure out why .Net framework 4.72 won't install.  YOu might try installing the latest version of .Net Framework instead of 4.72.  It just needs to be later than 4.72.  But until you get that installed you won't be able to install Power Automate desktop.

  • gopihc Profile Picture
    gopihc 3 on at

    This worked..!!

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