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Getting the URL for OWA email

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I'm working on a use-case where I wish to get the link to email that arrives to a shared mailbox.

For that, I built a simple flow and to get the URL, I used the following (https://outlook.office.com/owa/?ItemID=[MESSAGE_ID]&viewmodel=ReadMessageItem&path=&exvsurl=1)

The above flow works IF the flow is listening to PERSONAL mailbox. But with SHARED mailbox, I get the error below:

How can I overcome this problem and how can I get the URL for the email item?

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Building flows

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Expiscornovus 33,195 Most Valuable Professional on at

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Hi @Anonymous,

It looks like you could use the conversationid property. You might need to replace or encode a couple of characters in order for the link to work though.

Here is another thread about this approach:

https://powerusers.microsoft.com/t5/Building-Flows/Get-a-direct-link-to-an-email-in-a-shared-mailbox-planner/td-p/952043

Below is an example:

https://outlook.office.com/mail/@{variables('SharedMailboxEmail')}/inbox/id/@{replace(encodeUriComponent(triggerOutputs()?['body/conversationId']), '-', '%2F')}

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AnthonyInCO 6 on at

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This seems to work, but only when the email is in the shared mailbox inbox. My use-case is emails in a subfolder, and in that case, the subfolder will open, but the email will not.

When I open an email that's in the subfolder, and copy the URL, I can see this general structure:
https://outlook.office.com/mail/mailboxname@companyname.com/[FolderID]/id/[ConversationID]

But pasting that very same URL back into the browser will open the mailbox with the folder, but does not open the email thread. Is there is some type of argument that needs to get added after ConversationID to open up the email conversation?

The only workaround of sorts I found was using this URL structure:

https://outlook.office.com/mail/deeplink/readconv/[ConversationID]

ConversationID does still need to go through encodeUriComponent function and the replace advised in this thread. I am using a Compose action to build the URL, so my expression looks like this with concat:

concat('https://outlook.office.com/mail/deeplink/readconv/',replace(encodeUriComponent([ConversationID]),'_','%2B'))

The problem with this is that it opens just the email, not the mailbox. Kind of like when you double click on an email as a popout. What I'm looking for is to open the mailbox and then display the email/conversation in question.

**BTW, I only did replace '_' with '%2B', and not '-' with %2F. Maybe encodeUriComponent does that already, or maybe my conversation IDs just haven't had '-'

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