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Power Platform Community / Forums / Power Automate / Lost flows, and Power ...
Power Automate
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Lost flows, and Power Automate for Desktop Sign-in Issue with OneDrive Error

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Posted on by 16
On my power automate desktop it looks like I am signed in, I have lost all my flows and tried the usual solutions signing out and back in uninstalled the app etc. 
 
my error comes as access denied. 
 
Correlation Id: a49edfd0-f8fa-49e7-8d93-cbff1327d0a1
Exception message: Access denied
Error code: accessDenied
 
has anybody seen this happen before?
 
How to resolve it?
 
Any help to get this sorted out would be greatly appreciated thank you 
I have the same question (0)
  • Suggested answer
    Deenuji_Loganathan_ Profile Picture
    6,250 Super User 2025 Season 2 on at
    Hi,
     

    Are you experiencing this issue with a specific version? You may try downgrading your PAD version to see if that resolves the problem.

     

    Thanks,

    Deenu

  • CU08100847-0 Profile Picture
    16 on at
    Hi Deenu 
     
    I am using 2.41 and not sure if it was this versions issue I have had no reason to save my flows and it seems the issue came when I tried to save a flow until then it worked ok.
     
    How do I role back to an earlier version? I cant seem to be able to find how to to do it?
     
    thank you for your reply it is much appreciated.
  • CU09100500-0 Profile Picture
    4 on at
    我也遇到了和你一样的问题,我发现桌面版会产生和你一样的OneDrive错误提示,旧版本也无法使用。微软商店下载的版本可以登入,但无法获取列表,也会产生云服务通信错误的提示。
    我试着重新注册了一个新的账号,并在首次使用软件选择地区时选择了中国以外的地区,软件可以正常使用,并未收到错误提示,该问题疑似与中国账号有关。

    I also encountered the same problem as you, I found that the desktop version produces the same OneDrive error message,and the old version cannot be used either.The version downloaded from Microsoft Store can be logged in, but the list cannot be obtained, and there will also be a prompt for cloud service communication errors.
    I tried to register a new account and selected a region outside of China when using the software for the first time. The software can be used normally and I did not receive any error messages. This issue is suspected to be related to the Chinese account.
  • CU08100847-0 Profile Picture
    16 on at
     
    CU09100500-0   I do not think it is related to a Chinese account I am using a UK account with the same issues ads yourself.  Question did you use your same log in details or was it a totally new account and new details?
  • CU09100500-0 Profile Picture
    4 on at
    I used a newly registered account and selected JP for all regions.
    It is worth mentioning that the new account encountered a similar issue during a re login after creating and saving a flow, but it returned to normal after trying again.
    The old account still cannot be logged in/used.
  • Michael E. Gernaey Profile Picture
    53,442 Super User 2025 Season 2 on at
    Seems to be something in the platform, other complaints as well

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