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Power Platform Community / Forums / Power Automate / trying to use connecto...
Power Automate
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trying to use connector to ServiceNow, but my company requires Microsoft MFA

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Posted on by cchan000 359

hi. i have basic knowledge of Power Automate.

 

i created an instance flow and need to get a record from ServiceNow. When I try putting in my credentials, it ultimately does not authenticate because my log in for it requires multi factor authentication (will send it to my phone). is there any way around this so i can connect to ServiceNow?

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  • JesseMeyer Profile Picture
    JesseMeyer 2 on at

    I think what you need to do is enable the account in ServiceNow to allow Web Services. I believe it's a checkbox on the User form in ServiceNow.

    https://docs.servicenow.com/bundle/sandiego-application-development/page/integrate/web-services/reference/r_AvailableWebServices.html

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