Power Platform Community Forum Thread Details

I’m working on a Power Automate flow that fetches emails from a mailbox and saves them to SharePoint. The flow works perfectly when fetching emails from my personal mailbox or the Sent Items of a shared mailbox. However, I’m unable to fetch emails from the Inbox of a shared mailbox.

Categories:

Building flows

Hey there, Try this:

Trigger:

Use “When a new email arrives in a shared mailbox (V2)” action.
Specify the shared mailbox address in the Mailbox Address field.

Permissions Check:

Ensure the connection owner has Full Access and Send As permissions on the shared mailbox.
Verify that the account running the flow is allowed to read the Inbox.

Filter Settings:

Confirm that the trigger is set to monitor the Inbox folder explicitly.
Remove any restrictive filters (e.g., “Only with attachments”) unless required.

Process Emails:

Add actions to Get email details and Create item in SharePoint for saving metadata and attachments.

Testing:

Run a test with a sample email sent to the shared mailbox Inbox to validate the trigger.
Please let me know if this works otherwise will go for Graph API or the Get email action!

Regards,
Robinson Dass