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Any idea when uploading attachments (Word docs or PDFs) might be available in PVA?

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Posted on by DS2

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We are creating a bot to help out our Service Desk and in some cases, uploading attachments would be really helpful. Any idea if this is on the roadmap or might be a possibility? I've seen it requested in the PVA uservoice, but not sure if any action is in the works on it. Thanks!

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DS2 293 on at

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Re: Any idea when uploading attachments (Word docs or PDFs) might be available in PVA?

Right, OK - thanks so much!
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renatoromao 6,762 on at

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Re: Any idea when uploading attachments (Word docs or PDFs) might be available in PVA?

@DS2 ,

No, it is only available for web platforms.
DS2 293 on at

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Re: Any idea when uploading attachments (Word docs or PDFs) might be available in PVA?

Thanks, @renatoromao - any documentation on doing this in Teams - is that possible yet? Thanks!
renatoromao 6,762 on at

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Re: Any idea when uploading attachments (Word docs or PDFs) might be available in PVA?

Hi @DS2 ,

Adding more one comment on the @Jcook answer:

It is not possible to do without using a code but you can do it using custom code If you are using your bot within the website, Power Apps Portals, SharePoint or something like that:

Deploy a custom web-canvas (see documentation) that supports attaching images / files

Upload the image / file to your own Azure Blob storage

Send the URL as a message activity (response to a question node) so that it gets assigned to a variable

Use that URL in Flow / Skills to achieve your desired outcome

Microsoft has provided a github sample that attempts to mimic this capability.
DS2 293 on at

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Re: Any idea when uploading attachments (Word docs or PDFs) might be available in PVA?

Was hoping there might be some news about it on upcoming\roadmap and if it is a feature that the PVA team is looking at. Thanks!
Jcook 7,765 on at

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Re: Any idea when uploading attachments (Word docs or PDFs) might be available in PVA?

Hello @DS2

Unfortunately, this feature is still not here.

You can vote for this idea here:

https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Ideas/Attach-file-to-Power-Virtual-Agents/idi-p/461708