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Any idea when uploading attachments (Word docs or PDFs) might be available in PVA?

Posted on by 72

We are creating a bot to help out our Service Desk and in some cases, uploading attachments would be really helpful. Any idea if this is on the roadmap or might be a possibility? I've seen it requested in the PVA uservoice, but not sure if any action is in the works on it. Thanks!

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  • DS2 Profile Picture
    DS2 72 on at
    Re: Any idea when uploading attachments (Word docs or PDFs) might be available in PVA?

    Right, OK - thanks so much!

  • Verified answer
    renatoromao Profile Picture
    renatoromao 6,459 on at
    Re: Any idea when uploading attachments (Word docs or PDFs) might be available in PVA?

    @DS2 ,

     

    No, it is only available for web platforms.

  • DS2 Profile Picture
    DS2 72 on at
    Re: Any idea when uploading attachments (Word docs or PDFs) might be available in PVA?

    Thanks, @renatoromao - any documentation on doing this in Teams - is that possible yet? Thanks!

  • renatoromao Profile Picture
    renatoromao 6,459 on at
    Re: Any idea when uploading attachments (Word docs or PDFs) might be available in PVA?

    Hi @DS2 ,

     

    Adding more one comment on the @Jcook answer:

    It is not possible to do without using a code but you can do it using custom code If you are using your bot within the website, Power Apps Portals, SharePoint or something like that:

     

    1. Deploy a custom web-canvas (see documentation) that supports attaching images / files
    2. Upload the image / file to your own Azure Blob storage
    3. Send the URL as a message activity (response to a question node) so that it gets assigned to a variable
    4. Use that URL in Flow / Skills to achieve your desired outcome

    Microsoft has provided a github sample that attempts to mimic this capability.

  • DS2 Profile Picture
    DS2 72 on at
    Re: Any idea when uploading attachments (Word docs or PDFs) might be available in PVA?

    Was hoping there might be some news about it on upcoming\roadmap and if it is a feature that the PVA team is looking at. Thanks!

  • Jcook Profile Picture
    Jcook 740 on at
    Re: Any idea when uploading attachments (Word docs or PDFs) might be available in PVA?

    Hello @DS2 

     

    Unfortunately, this feature is still not here.

     

    You can vote for this idea here:

     https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Ideas/Attach-file-to-Power-Virtual-Agents/idi-p/461708

     

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