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Power Platform Community / Forums / Power Automate / Moving arriving email ...
Power Automate
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Moving arriving email from shared O365 mailbox

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Posted on by 11

Hi,

 

I have created a flow trigger by When a new email arrives in shared mailbox (V2) followed by Move Email (V2).

 

The Move Email (V2) connector got timeout after 10 minutes. I setup the Move Email to move the email to my own folder within Outlook, although ideally I would like to move the email to a folder within shared mailbox Outlook but the connector does not give me that option in the field Folder in the Move Email (V2) connector. 

 

Kindly advise what I should be adding/modifying so the Move Email (V2) will work?

 

Thank you,

Shlomit

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  • Rhiassuring Profile Picture
    8,692 Moderator on at

    Hi there, 

     

    Are you able to share screenshots of the configuration of your trigger and move actions? It's very difficult to help assess your issue without seeing the details!

    Thanks!

  • v-yujincui-msft Profile Picture
    Microsoft Employee on at

    Hi @Shlomit ,

     

    I have made a simple test and it works fine on my side.

    Please note to fill in the Original Mailbox Address before selecting the folder.

    vyujincuimsft_0-1659951198045.png

    In addition, here are some links for your reference.

    https://powerusers.microsoft.com/t5/Using-Flows/Move-Email-V2-quit-working-in-shared-mailbox/m-p/1203109/highlight/true#M24572

    https://manueltgomes.com/microsoft/powerautomate/moving-emails-in-a-shared-mailbox/

     

     

    Best Regards,
    Charlie Choi

  • Verified answer
    Shlomit Profile Picture
    11 on at

    Hi @v-yujincui-msft ,

     

    Thank you for your suggestion. I tried it still didn't work. But, the link you provided was very helpful specifically a resolution by @nracine (Thank you very much!) because not only the flow worked, the flow now can move emails to another folder within shared mailbox which what I wanted. 

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