That didn't work - Error in triggering the flow

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Posted on by NaufalP

Hi Guys,

I have this flow which worked for months now and even made duplicates of the flow for different use cases,

Recently users have been informing me of an error they receive when triggering the flow. The error just said that it didn't work, and they need to refresh the page but even after refreshing the error keeps showing up.

Since it only affects a small portion of the users, I didn't make any changes and it seems like the next day they are able to run the flow. And searching for the root cause didn't lead me anywhere, since the problem is also not stated in the error. Does anyone have any clue on why this is happening?

I'm using a "For a selected item" in SharePoint list trigger.

Thanks a lot!

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Using flows

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arpita_saha 11 on at

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@NaufalWahika were you able to resolve this for the user?

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NaufalP 75 on at

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Sorry, I forgot to update the thread,

Yes, we did, turns out that the user having difficulties was her first time using Power Automate. What she did was open the home page of Power Automate (make.powerautomate.com) where she needed to input some details. After doing that, she revisited the automation trigger and it worked!

Hope it would help others facing this kind of issue in the future!

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