Answered

When Key Word Is Mentioned is not triggering

(10) Share

Report

Posted on by RT-10101852-0

Hello. I have a problem with an Automated Cloud Flow with the trigger "When Keyword is Mentioned in Ms Teams".

Flow is not triggering when the the keyword is mentioned in the chat. It just simply does not see it. The keyword is written correctly. It happened previously that flow was trigerring with a delay of up to 3-4 hours. But it's been 15 hours since mentioning the Keyword in the chat (not only once).

I have created another flow to test the same trigger with just one step/action: When keyword "Test" is mentioned, post a message with text "Test completed" to the very same chat. And it doesn't work.

Did you have any similar issue ? Or any ideas how can I fix this?

Categories:

General topics

I have the same question (0)

All responses (11)

Answers (5)

Sort by

Verified answer

CU11100523-0 8 on at

Like
a
(6)

Report
Copy link

Link copied!

Hello
I have exactly the same problem since yesterday.

I have tried many things (New Flow, New Teams Chat, Teams connection in Power Automat set up again etc.) but have not found a solution to the problem.

If you find a solution please let me know. :)

Was this reply helpful? Yes No
TK14 74 on at

Like
a
(5)

Report
Copy link

Link copied!

Hello.
The same problem happens here.
Since last Friday afternoon, it has taken 5-7 hours for this trigger to occur from keyword post.
At first I thought this is a kind of throttling, but now I feel that it could be an MS server issue if there are others in the same situation.

Was this reply helpful? Yes No
AlejandroViana 3 on at

Like
a
(3)

Report
Copy link

Link copied!

Mismo error!!! El desencadenador no funciona.

Was this reply helpful? Yes No
Verified answer

manikvenki 48 on at

Like
a
(3)

Report
Copy link

Link copied!
I too believe connection issues between teams and power automate... but not for all.. only trigger keyword have issue,

I tried below, but no luck still.

Create another simple flow to test

Turn off Turn on

Change keywords and groups

remove shared persons

Reauthenticate connections

Create new connections

Was this reply helpful? Yes No
Verified answer

Alfred_Robot 42 on at

Like
a
(4)

Report
Copy link

Link copied!

Teams triggers stopped working Oct 9, 11.XX PM (or later)

Identified failure of: "when a keyword..", "when chat is added.." Probably more teams triggers,

Microsoft appears to not recognize the issue as per now.

Service status: No issues found

Was this reply helpful? Yes No
Verified answer

BK-11101139-0 7 on at

Like
a
(4)

Report
Copy link

Link copied!

Same Issue here.
Tested & try everything.
Still not working.

Was this reply helpful? Yes No
Verified answer

Michael E. Gernaey 53,968 Moderator on at

Like
a
(4)

Report
Copy link

Link copied!

Yeap its all over the place

Was this reply helpful? Yes No
CU11101410-0 4 on at

Like
a
(3)

Report
Copy link

Link copied!
Same issue, we use this to trigger different processes.

Things I've tried

Created a new flow

Tried from a Teams channel

Tried classic Teams

Nothing seems to work, I'm assuming Microsoft will have to fix whatever happened.

Was this reply helpful? Yes No
Michael E. Gernaey 53,968 Moderator on at

Like
a
(2)

Report
Copy link

Link copied!

There are back end issues lately that I believe is your issue

Was this reply helpful? Yes No
manikvenki 48 on at

Like
a
(2)

Report
Copy link

Link copied!

Working again, but now all tests I did started triggering :-)

Was this reply helpful? Yes No