Power Platform Community Forum Thread Details

Hello Experts,

I just started using flow and try to build up a solution syncronizing master data and transactions between D365 CRM and Operations,

When I tried using a flow

"Action - Dynamics CRM Record is created"

Then "Action - Create record in Dynamics Operations"

I encounter one problem that in Operations I have some required fields in Entitity,

e.g. In "Customers" there's a "CustomerGroupID" as required,

I have created the same field in CRM,

though the problem is field property is different in two systems, in Operations the field refers to another entity,

which in CRM I cannot do it because they don't share the same entities; Therefore I set it as a free text field.

When I tried trigger the flow it fails because flow seems cannot retrieve the data from CRM on CustomerGroupID.

Does anyone know how to solve this problem?

(I have one in mind is just change Operations side setting and turn the field to non-required, but can't do that immediately)

Thank you very much,

Best Regards,

FYI the error message on flow:

{
  "status": 400,
  "message": "An error has occurred.  Field validation failed on table of type 'CustCustomerEntity' for the following fields: CustomerGroupId. Infolog: Warning: フィールド '顧客グループ' に入力する必要があります。.\r\nclientRequestId: dc521703-0abf-472c-8107-792040cb223b",
  "source": "crm-erp-demoe7307da2201c1095aos.cloudax.dynamics.com",
  "errors": []
}