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Session Id : Q2XWOobyfVS8KoEpbqxtrx
Power Automate - Building Flows
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Flows failure - Device used during authentication is disabled - 135011

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Posted on 16 Sep 2024 21:50:59 by 37
Last week I had a large number of flows start failing, after looking into the flow runs I found that there was an issue with the connections that the connection references used.
 
Below is the error I received when looking at the connection itself in the Power Platform
 
Failed to refresh access token for service: sharepointonlinecertificatev2. Correlation Id=4df259f5-d7e7-4220-b893-22acf476aee4, UTC TimeStamp=9/12/2024 4:16:36 PM, Error: Failed to acquire token from AAD: {"error":"invalid_grant","error_description":"AADSTS135011: Device used during the authentication is disabled. Trace ID: 1000056f-a034-4ce7-9e15-0560fb7cc600 Correlation ID: 3fbe87c5-3d62-4868-ba5e-23e3b1e80c66 Timestamp: 2024-09-12 16:16:36Z","error_codes":[135011],"timestamp":"2024-09-12 16:16:36Z","trace_id":"1000056f-a034-4ce7-9e15-0560fb7cc600","correlation_id":"3fbe87c5-3d62-4868-ba5e-23e3b1e80c66","suberror":"device_authentication_failed"}
 
 
It appears that all the connections created some how have a relationship to the device in which they were created on. This becomes problematic if the computer used to create the connection is later disabled in Entra/Azure. We specifically created these connections using a service account without password expiration to ensure they continued to work.
 
Has anyone figured out a way around this!?!?

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