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Power Platform Community / Forums / Power Automate / Email is empty for oth...
Power Automate
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Email is empty for others when sending Adaptive cards

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Posted on by 505

When an email with an adaptive card to myself it works fine. When sending to anyone else within my company the email will be blank. Below is the example script I am using.

 

<script type="application/adaptivecard+json">

{
 "type": "AdaptiveCard",
 "body": [
 {
 "type": "TextBlock",
 "size": "Medium",
 "weight": "Bolder",
 "text": "Additional Feedback Required"
 },
 {
 "type": "TextBlock",
 "text": "@{triggerBody()?['additionalInfo']}",
 "wrap": true
 },
 {
 "type": "FactSet",
 "facts": [
 {
 "title": "Suggestion ID:",
 "value": "VARIABLE_HERE"
 },
 {
 "title": "Respond By:",
 "value": "VARIABLE_HERE"
 }
 ]
 },
 {
 "type": "Input.Text",
 "placeholder": "Response",
 "id": "responseText",
 "isMultiline": true,
 "separator": true
 }
 ],
 "$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
 "version": "1.0",
 "actions": [
 {
 "type": "Action.Http",
 "title": "Submit Response",
 "method": "POST",
 "id": "submit",
 "url": "",
 "body": "{\"response\":\"{{responseText.value}}\",\"suggestionID\":@{triggerBody()?['suggestionID']}}",
 "headers": [
 {
 "name": "Authorization",
 "value": ""
 },
 {
 "name": "Content-type",
 "value": "application/json"
 }
 ]
 }
 ]
}
</script>
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I have the same question (0)
  • Jcook Profile Picture
    7,781 Most Valuable Professional on at

    Hello @send2mark 

     

    Could you share a screenshot of your flow.

  • send2mark Profile Picture
    505 on at

    There isn't much to it, but here you go. It works when emailed to me and the email connector is using my credentials. AdaptiveCardResults.png

     

    AdaptiveFlow.png

  • Verified answer
    Jcook Profile Picture
    7,781 Most Valuable Professional on at

    Hi @send2mark 

     

    This sounds like the exact issue from this post:

    https://powerusers.microsoft.com/t5/Building-Flows/AdaptiveCard-shows-up-blank-for-some-users/td-p/532060

     

  • Jcook Profile Picture
    7,781 Most Valuable Professional on at

    Hi @send2mark 

     

    Please use https://adaptivecards.io/designer/ for validation on your Adaptive Card JSON.

     

    I found a couple warnings and 1 error:

    Warnings:

    "size""Medium",
    "weight""Bolder",
     
    Changed to:
    "size""medium",
    "weight""bolder",
     
     
    Error:
    "type""Action.Http",
     
    Possible Fix:
    Value is not accepted. Valid values: "Action.OpenUrl" or "Action.Submit"
  • Onkar Swami Profile Picture
    4 on at

    Hey Hi Folks,

    This issue is due to missing Provider ID in JSON Payload.

    By default Outlook actionable messages/emails are visible to owner/creator but this is not case with other people from same ORG.

     

    To make adaptive card enable to view by viewers, you need to add one additional parameter "originator" in JSON Payload.

    You can get/generate Originator ID here : Actionable Email Developer Dashboard.

    OnkarSwami18_1-1687756852328.png

     

    Please read Microsoft blogs here : Register your service with the actionable email developer dashboard 

    Registration takes time to be activated dependent on Scope you chose, for Test Scope it will take around an hour.

     

    Also you can install Actionable Message Debugger Addin to see diagnostics and error in Adaptive card if any

    example : in case Originator id is missing.

    OnkarSwami18_0-1687756556535.png

     

    I hope this solution will help you guys.

    If this post helps, then please consider Accept it as the solution to help the other members find it

    Thank you and Keep Learning.. 🙂

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